Faisal Irshad
Shenton Park
Summary
Dynamic IT Field Support Technician with a proven track record at Allied Recruitment, excelling in technical support and network troubleshooting. A proactive team player committed to ethical practices, I effectively diagnose and resolve issues, ensuring system performance and compliance. Proficient in user training and data recovery, I deliver exceptional service and solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Field Support Technician
Allied Recruitment
Perth
09.2023 - Current
- Set up printers, scanners, modems, routers, switches and other peripherals devices.
- Scheduled routine maintenance activities such as disk defragmentation.
- Provided technical support to users with diverse range of IT issues.
- Ensured compliance with relevant policies relating to information security.
- Monitored system performance metrics for potential issue identification.
- Installed and configured computer hardware operating systems and applications.
- Diagnosed hardware related faults and replaced defective components.
- Deployed new PCs across multiple sites according to set standards.
- Monitored installations to maintain compliance with local codes and industry best practices.
- Inspected damaged, worn and faulty parts and performed appropriate adjustments and replacements.
- Installed new systems and components according to service orders and manufacturer instructions.
Packing department
PM Fresh
O' Connor
02.2023 - Current
- Involved in the process of making premium quality, bulk packaging, preparation of salads, sauces and soups
- Lifted up to 35 to 40 Kgs weight
- Worked in the fast paced environment
- Helped in cleaning of containers
- Involved in heavy weight machine washing, spinning of vegetables (coleslaw etc.) and then put it in the containers
Packing department
Asahi beverages
Welshpool
02.2023 - Current
- Picking and packing of beverages in the containers
- Worked in the fast paced environment
- Lifted up to 35 kgs
Meat Processor and Warehouse attendant
CORDINA CHICKEN FARMS
Giraween
11.2022 - Current
- I worked as a cold store attendant where I was working as a Electric and Manual Pallet Jack driver and Meat Packer in the Carton Room
- My main responsibilities were included
- Take meat from cold store to Carton Room for packing
Meat Processor
ZAG SEAFOOD
Merrylands
10.2022 - Current
- On Zag Seafood I worked from opening of store to its closing from 7:00 am to 5:00 pm
- My responsibilities were included as given below
- Arrangement of shelf with seafood while opening and closing
- Worked on Point of Sales as a cashier
- Worked as a Receptionist
- Worked as a sea food processor by cutting and packing of fish as per customer order
Place Auditor
Perth
02.2023 - 03.2023
- Worked in inventory and perform certain roles such Cycle Counting, Balancing and Merging in order to maintain and arrangement of stock for pickers
Pick Packer
THE ICONIC
Yennora
12.2022 - 02.2023
- I have a great working experience as a Pick Packer in the company named THE ICONIC
- There I have fulfil multiple responsibilities successfully as given below
- Worked as a manual picker of items by using RF Scanner
- Worked as a Packer in the packing department
- Worked on consolidation
- Worked on Dock for arrangement of parcels for different Courier companies
Assembler
Coca Cola
Sydney
01.2023 - 01.2023
- Involved in assembling of refrigerators
- (up to 4-5 per day)
Education
Master of Science - Computer Networking And Cyber Security
Murdoch University
Perth, WA06-2025
Bachelors of Information Technology -
Government College University
Faisalabad01.2014
Skills
- Customer and personal service
- Proactive knowledge seeker
- Team player
- Commitment to ethical practices
- Proficient in pallet jack operation
- Remote support
- User training
- Arrangement and stacking of items on shelves
- Network troubleshooting
- System administration
- Technical support
- Data analysis
- Time management
- Wireless networking
- Project management
- Data recovery
- Cybersecurity analysis
Skype Id
mr.faisalirshad@gmail.com
Certification
- Australian Driving License
Languages
English
Professional
Timeline
IT Field Support Technician
Allied Recruitment
09.2023 - Current
Packing department
PM Fresh
02.2023 - Current
Packing department
Asahi beverages
02.2023 - Current
Place Auditor
02.2023 - 03.2023
Assembler
Coca Cola
01.2023 - 01.2023
Pick Packer
THE ICONIC
12.2022 - 02.2023
Meat Processor and Warehouse attendant
CORDINA CHICKEN FARMS
11.2022 - Current
Meat Processor
ZAG SEAFOOD
10.2022 - Current
Master of Science - Computer Networking And Cyber Security
Murdoch University
Bachelors of Information Technology -
Government College University
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