Faisal Mohammad
Melbourne,VIC
Summary
Highly motivated and results-driven with over two years of experience in retail and customer service roles. Skilled in sales, inventory management, team collaboration, and delivering exceptional customer service. Proven ability to meet targets, manage time effectively, and adapt to dynamic environments. Seeking to leverage strong communication, leadership, and problem-solving skills to contribute to company growth and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
Big W
05.2023 - Current
- Provide exceptional customer service by assisting customers with inquiries and guiding them in making purchasing decisions.
- Operate cash registers, ensuring accurate transactions and efficient handling of customer payments.
- Maintain store cleanliness and organisation, including restocking shelves, managing inventory, and ensuring product displays are aligned with company standards.
- Collaborate with team members to achieve sales targets, streamline daily operations, and create a positive shopping experience.
- Assisted in the back-end operations of the store, including receiving, unpacking, and organising inventory to ensure smooth stock management.
- Operated equipment such as pallet jacks and forklifts to transport goods and maintain efficient storage practices.
Cook / Cashier
Hungry Jacks
05.2022 - 05.2023
- Followed instructions accurately to prepare food items according to company specifications.
- Ensured cleanliness and hygiene of work areas to meet health and safety regulations.
- Monitored inventory to prevent shortages and ensure smooth operations.
- Worked collaboratively with team members to meet customer demands in a fast-paced environment.
- Adhered to company procedures and health regulations, maintaining quality and safety standards.
Education
High School Diploma -
Pakenham Secondary College
Pakenham, VIC11-2024
Skills
- Teamwork and collaboration
- Willingness to Learn
- Time Management
- Ability to Follow Direction
- Effective Communication Skills
- Leadership
- Adaptability/Flexibility
- Customer Service
- Problem-Solving Abilities
- Attention to Detail
- Organisational Skills
Timeline
Team Member
Big W
05.2023 - Current
Cook / Cashier
Hungry Jacks
05.2022 - 05.2023
High School Diploma -
Pakenham Secondary College
Similar Profiles
Rashida ArinRashida Arin
Online Shopper, Nightfill Team Member, Recovery as at Big WOnline Shopper, Nightfill Team Member, Recovery as at Big W
Dragica StankovicDragica Stankovic
Service Supervisor at Big WService Supervisor at Big W
Alexander BardoutsosAlexander Bardoutsos
Warehouse Operator at Big WWarehouse Operator at Big W