Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Faisal Yaghi

Melbourne,VIC

Summary

Dynamic and results-oriented professional with a proven track record at Mr. Soapy, enhancing over 140 car appearances and building a loyal client base. Excelled in workflow management and problem-solving, demonstrating adaptability and a goal-oriented approach. Skilled in data entry and fostering cultural awareness, I consistently exceed employer expectations through strategic decision-making and effective team coordination.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Self-Employed

Mr. Soapy
03.2020 - Current
  • Approached each day with strong self-motivation and a passion for helping others
  • Demonstrated a positive work ethic and self-driven attitude
  • Enhanced car appearances by performing dent removals and paint jobs
  • Built a client base of over 140 satisfied customers

Supervisor

Direct Freight
10.2023 - 01.2025
  • Efficiently sorted and organized freight to ensure accurate and timely deliveries
  • Maintained a high level of attention to detail while handling packages
  • Collaborated with team members to improve sorting processes and workflow
  • Adhered to safety protocols and guidelines to ensure a secure working environment
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Identified needs of customers promptly and efficiently.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Trained new employees on company policies and procedures.
  • Implemented strategies to take advantage of new opportunities.

Shift Runner

Domino's
05.2023 - 04.2024
  • Managed shift operations, ensuring efficient and timely delivery of orders
  • Supervised team members and coordinated tasks to optimize workflow
  • Handled customer inquiries and resolved issues to maintain high service standards
  • Assisted with training new staff and ensured adherence to company policies

Shift Runner

Domino's
12.2021 - 02.2024
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Assisted customers with product selection, answered questions and provided appropriate solutions.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Analyzed data from various sources such as POS systems, reports, to identify trends and patterns in store performance.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Contributed ideas to improve the delivery process
  • Ensured compliance with health and safety regulations to provide a safe workplace.
  • Scheduled staff shifts, considering peak times and individual availability.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Scrubbed and polished counters to remove debris and food.
  • Supervised team of 10 during daily shifts, ensuring efficient operation and customer satisfaction.

All Rounder

Degani
01.2022 - 05.2023
  • Remained punctual and reliable at all times
  • Managed multiple orders efficiently in a short time frame
  • Provided exceptional customer service
  • Utilized excellent multitasking skills
  • Brought forth a welcoming and energetic spirit
  • Worked as a committed team member to deliver top-notch customer service

Production Worker

Prima
10.2022 - 04.2023
  • Company Overview: Melbourne.
  • Safely operated all equipment and tools.
  • Monitored assembly line operations, and promptly reported any issues.
  • Reported machine malfunctions and safety concerns to the supervisor.
  • Performed minor equipment maintenance as needed.
  • Demonstrated a self-motivated attitude, conducive to independent work.
  • Maintained a high level of physical fitness, standing for long periods.
  • Worked at a pace consistent with job production standards, striving for optimal productivity.
  • Identified defective parts or components and removed them from production line.
  • Verified accuracy of finished products against work orders or blueprints.
  • Adhered strictly to established guidelines and procedures while performing duties.
  • Maintained inventory of raw materials, tools, parts, supplies, and finished goods.

Education

Year 10 -

Mount Ridley College
Melbourne
05-2021

Skills

  • Store maintenance
  • Inbound and outbound calling
  • Adaptability and flexibility
  • Cultural awareness
  • Problem-solving
  • Pallet building
  • Data entry
  • Loading and unloading
  • Time management
  • Decision-making
  • Processes and procedures
  • Goal oriented
  • Workflow management
  • Complaint resolution
  • Refund management
  • Coordination
  • Service upselling
  • Product education
  • Research

Certification

  • forklift license
  • lift operator license

References

References available upon request.

Timeline

Supervisor

Direct Freight
10.2023 - 01.2025

Shift Runner

Domino's
05.2023 - 04.2024

Production Worker

Prima
10.2022 - 04.2023

All Rounder

Degani
01.2022 - 05.2023

Shift Runner

Domino's
12.2021 - 02.2024

Self-Employed

Mr. Soapy
03.2020 - Current

Year 10 -

Mount Ridley College

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Faisal Yaghi