- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- I enjoy cooking for friends and family gatherings
Faith Bailey
Kippa-Ring
Summary
Dynamic and detail-oriented professional with a strong background in customer service and appointment scheduling at S+S Hair and Beauty. Proven ability to enhance client satisfaction through personalized consultations and effective communication. Skilled in multitasking and teamwork, consistently contributing to a clean and organized environment while promoting salon products to boost revenue.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Hairdressing Apprentice
S+S Hair and Beauty
08.2023 - Current
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Collaborated with senior stylists on complex procedures for optimal results and skill development.
- Gained proficiency in various hairdressing techniques, such as cutting, coloring, and styling, through hands-on training under experienced stylists.
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate treatments.
- Contributed to a clean and organized work environment by maintaining proper sanitation of tools and workstations.
- Developed strong time management skills by balancing multiple appointments and tasks simultaneously.
- Assisted in boosting salon revenue by promoting and selling hair care products to customers.
- Answered telephone calls to provide information and schedule new appointments.
- Educated customers on products to maximize benefits.
- Offered exceptional service and support to walk-in and scheduled customers.
- Increased client return rate by building rapport through friendly conversation and professional demeanor.
- Cultivated a loyal clientele base through exceptional communication skills and attention to detail during services provided.
- Streamlined appointment scheduling process for greater efficiency, resulting in an improved customer experience.
- Answered phone calls and emails to schedule client appointments.
Hospitality Worker
Papis Mexican Kitchen
01.2023 - 08.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
Hospitality Worker
The Deli
06.2022 - 01.2023
Retail Worker
Best&Less
10.2021 - 03.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
High School Diploma -
Redcliffe State Highschool
Redcliffe, QLD11-2024
Skills
- Appointment scheduling
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Social skills
- Multitasking
Interests
Timeline
Hairdressing Apprentice
S+S Hair and Beauty
08.2023 - Current
Hospitality Worker
Papis Mexican Kitchen
01.2023 - 08.2023
Hospitality Worker
The Deli
06.2022 - 01.2023
Retail Worker
Best&Less
10.2021 - 03.2022
High School Diploma -
Redcliffe State Highschool
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