Faith Brindley
Brisbane,QLD
Summary
Detail-oriented and customer-focused professional with experience in reception, sales, and data entry. Adept at managing front desk operations, handling customer inquiries, and providing exceptional service to enhance client satisfaction. Skilled in accurately entering and maintaining sales data, processing transactions, and ensuring efficient record-keeping. Strong multitasking abilities, excellent communication skills, and a proactive approach to problem-solving. Proven ability to support sales teams, streamline administrative tasks, and contribute to overall business efficiency.
Overview
5
5
years of professional experience
Work History
Telesales Representative
Provincial Distributors
08.2023 - 02.2025
- Strengthened brand reputation by delivering exceptional service during each interaction with clients.
- Increased sales by effectively identifying customer needs and presenting tailored solutions.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed data entry tasks with accuracy and efficiency.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Kitchen Hand
Pinaroo Roma
07.2022 - 01.2023
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
- Managed time to juggle multiple tasks simultaneously with ease.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Barmaid
The Roma Turf Club
06.2022 - 01.2023
- I worked contractually as a barmaid, working large events.
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
- The role required setting up and packing down of the evening, moving and organising large amounts of alcohol, ensuring stock was undamaged.
- This role also required me to work under extremely high stress, often with hundreds of customers in line waiting to be served.
- This role required key attention to detail, to ensure I maintained and followed all RSA laws.
- Managed cash transactions accurately.
Bar and Kitchen Staff
The Club Hotel Roma
03.2021 - 06.2022
- I worked between both the bar and kitchen during my time in this role.
- I used experience between both positions within the business to build my ability to adapt.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- During my time as barmaid, I was ensuring customer satisfaction, taking orders and ensuring any notes of allergies to ensure customer safety and satisfaction.
Team Member
KFC
10.2019 - 03.2021
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Do Food Safely -
Victoria State Government, Department of Health
12.2022
Queensland Certificate of Education
Roma State College
11-2022
Certificate II - Work skills and Vocational Pathways
Roma State College
12-2021
Responsible Service of Alcohol -
Clear To Work
12.2021
Responsible Service of Gambling -
Clear To Work
12.2021
Skills
- Outstanding work ethic
- Pride in all work completed
- Punctual and reliable
- Works well under pressure
- Computer skills
- Excellent customer service
- Good time management skills
- Goal oriented
- Clear communication
Timeline
Telesales Representative
Provincial Distributors
08.2023 - 02.2025
Kitchen Hand
Pinaroo Roma
07.2022 - 01.2023
Barmaid
The Roma Turf Club
06.2022 - 01.2023
Bar and Kitchen Staff
The Club Hotel Roma
03.2021 - 06.2022
Team Member
KFC
10.2019 - 03.2021
Do Food Safely -
Victoria State Government, Department of Health
Queensland Certificate of Education
Roma State College
Certificate II - Work skills and Vocational Pathways
Roma State College
Responsible Service of Alcohol -
Clear To Work
Responsible Service of Gambling -
Clear To Work
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