Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
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Faith Casey

Sydney,NSW

Summary

I have the ability to work autonomously and in a team environment. I have a demonstrated ability to clarify and confirm information given to me. I have a willingness to learn and expand my knowledge so that I develop further skills to become an asset for any employer. I am compassionate and empathetic to the needs of others and understand the cultural and religious differences within our community and apply sensitivity, in all situations. I display integrity and hold that value without compromise, and am eager to undertake and complete any task with indifference.

I believe that my character traits and eagerness to learn would be a valuable asset for your company.

I am highly motivated with background in retail sales, and am skilled in customer service and product knowledge. I have demonstrated the ability to achieve sales targets through effective communication and understanding of customer needs. My problem-solving abilities create positive shopping experiences that increase customer loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Worker

Insport
Penrith, NSW
04.2024 - 11.2025
  • Cash management and register handling.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Handled returns and exchanges according to company policies.
  • Provided training and support to new staff members.
  • Maintained cleanliness and organisation of the store at all times.
  • The ability to work productively, both autonomously and in a team-based environment.
  • Communicating effectively with both customers and staff.
  • Upholding self-presentation and hygiene.
  • Appropriate behaviour in work-based environments.
  • The ability to manage and answer customer inquiries.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Efficient and effective conflict-resolution skills.

Retail Worker

Incantations
Katoomba, NSW
07.2023 - 02.2024
  • Cash management and register handling.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed daily opening and closing procedures for the store.

Education

Grade 9 -

Euka Future Learning
Online Learning
10-2021

Grade 1 - Grade 8 -

Wycliffe Christian School
Warrimoo, NSW
10-2020

GED -

Currently Completing at - TAFE
Wentworth Falls, NSW

Skills

  • Customer service
  • Cash and sales handling
  • Visual merchandising
  • Customer relationship management
  • Team building
  • Conflict resolution
  • Stock replenishment
  • Product knowledge expertise
  • Professional appearance
  • Display maintenance
  • Time management
  • Workplace safety compliance
  • Patience and empathy
  • Customer feedback management
  • POS system operation
  • Hospitality and accommodation

Affiliations

  • Art
  • Rock climbing
  • Reading
  • Tennis
  • Animal care/handling
  • Hiking
  • Photography

Languages

English
Native/ Bilingual
Greek
Limited

Certification

  • Certificate II in Career Preparation 11039NAT-01 - Completed at TAFE WENTWORTH FALLS
  • Prepare and Serve Espresso Coffee SITHFAB025 - Completed at CBD COLLEGE
  • Use Hygienic Practices for Food Safety SITXFSA005 - Completed at CBD COLLEGE

References

References available upon request.

Timeline

Retail Worker

Insport
04.2024 - 11.2025

Retail Worker

Incantations
07.2023 - 02.2024

Grade 9 -

Euka Future Learning

Grade 1 - Grade 8 -

Wycliffe Christian School

GED -

Currently Completing at - TAFE
Faith Casey