Faith Clowry
Perth,WA
Summary
I enjoy working with customers and staff within a team environment and always strive to provide high quality customer service. I love to learn and be challenged by new experiences.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Forever New
Perth CBD, WA
2022.06 - Current
- Helped customers find specific products, answered questions and offered product advice, accepted and completed cash, check and credit card payments, fostered relationships with customers to expand customer base and retain business, answered incoming telephone calls to provide store, products and services information, assisted with stock, assisted with visual merchandising
Training Administrator
Fortescue
2020.12 - 2021.02
- Data entry, organising training events, booking people into training, responding to emails and phone calls enquiring about different training sessions.
Crew Member
San Churros Chocolateria
Rockingham/Belmont
2020.02 - 2022.06
Manager in Training
San Churros Chocolateria
Rockingham
2021.12 - 2022.02
- Delegating employee assignments, monitored progress and evaluated performance, worked in the café, time Management / Maintain Key Performance Indicators, training of staff, area leader, customer Service, cash handling, up selling / companion selling, stock control, replenishing stock, stock rotation, meal preparation,conflict resolution, store cleaning, opening store, counting cash
Crew Member
McDonalds
Kwinana Town Centre
2017.02 - 2022.01
- Worked in the café,drive through order taking (90% of shifts), time management / maintain key performance indicators, training of staff, area leader, customer service, cash handling,up selling / companion selling, stock control, replenishing stock, stock rotation, meal preparation, conflict resolution, store cleaning
Education
Diploma: Acting -
West Australian Academy of Performing Arts
Mount Lawley 2022-01
Certificate IV: Aboriginal Performance -
West Australian Academy of Performing Arts
Mount Lawley 2021-01
Certificate III: Business -
YMCA
2020-01
Certificate II/III: Music Industries -
YMCA
2020-01
West Australian Certificate of Education -
Peter Carnley Anglican Community School
2020-01
Skills
Excellent communication skills, cooperative team member, self starter, leadership qualities, excellent multi-tasker, office and PA administrative duties
Timeline
Shift Supervisor
Forever New
2022.06 - Current
Manager in Training
San Churros Chocolateria
2021.12 - 2022.02
Training Administrator
Fortescue
2020.12 - 2021.02
Crew Member
San Churros Chocolateria
2020.02 - 2022.06
Crew Member
McDonalds
2017.02 - 2022.01
Diploma: Acting -
West Australian Academy of Performing Arts
Certificate IV: Aboriginal Performance -
West Australian Academy of Performing Arts
Certificate III: Business -
YMCA
Certificate II/III: Music Industries -
YMCA
West Australian Certificate of Education -
Peter Carnley Anglican Community School