Faith Clowry
Perth,WA
Summary
I enjoy working with customers and staff within a team environment and always strive to provide high quality customer service. I love to learn and be challenged by new experiences.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Forever New
Perth CBD, WA
06.2022 - Current
- Helped customers find specific products, answered questions and offered product advice, accepted and completed cash, check and credit card payments, fostered relationships with customers to expand customer base and retain business, answered incoming telephone calls to provide store, products and services information, assisted with stock, assisted with visual merchandising
Training Administrator
Fortescue
12.2020 - 02.2021
- Data entry, organising training events, booking people into training, responding to emails and phone calls enquiring about different training sessions.
Crew Member
San Churros Chocolateria
Rockingham/Belmont
02.2020 - 06.2022
Manager in Training
San Churros Chocolateria
Rockingham
12.2021 - 02.2022
- Delegating employee assignments, monitored progress and evaluated performance, worked in the café, time Management / Maintain Key Performance Indicators, training of staff, area leader, customer Service, cash handling, up selling / companion selling, stock control, replenishing stock, stock rotation, meal preparation,conflict resolution, store cleaning, opening store, counting cash
Crew Member
McDonalds
Kwinana Town Centre
02.2017 - 01.2022
- Worked in the café,drive through order taking (90% of shifts), time management / maintain key performance indicators, training of staff, area leader, customer service, cash handling,up selling / companion selling, stock control, replenishing stock, stock rotation, meal preparation, conflict resolution, store cleaning
Education
Diploma: Acting -
West Australian Academy of Performing Arts
Mount Lawley 01-2022
Certificate IV: Aboriginal Performance -
West Australian Academy of Performing Arts
Mount Lawley 01-2021
Certificate III: Business -
YMCA
01-2020
Certificate II/III: Music Industries -
YMCA
01-2020
West Australian Certificate of Education -
Peter Carnley Anglican Community School
01-2020
Skills
Excellent communication skills, cooperative team member, self starter, leadership qualities, excellent multi-tasker, office and PA administrative duties
Timeline
Shift Supervisor
Forever New
06.2022 - Current
Manager in Training
San Churros Chocolateria
12.2021 - 02.2022
Training Administrator
Fortescue
12.2020 - 02.2021
Crew Member
San Churros Chocolateria
02.2020 - 06.2022
Crew Member
McDonalds
02.2017 - 01.2022
Diploma: Acting -
West Australian Academy of Performing Arts
Certificate IV: Aboriginal Performance -
West Australian Academy of Performing Arts
Certificate III: Business -
YMCA
Certificate II/III: Music Industries -
YMCA
West Australian Certificate of Education -
Peter Carnley Anglican Community School
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