Faith Lu
Melbourne,VIC
Summary
As a hardworking and dependable recent graduate with a positive attitude and a commitment to excellence, I am currently pursuing studies to become a certified personal trainer. Being familiar with a dynamic team environment, I am willing to take on added responsibilities and rectify any problems to achieve team objectives and efficient workflow. Eager to apply my skills, dedication, and passion for fitness while continuing to grow professionally in the field of personal training.
Overview
3
3
years of professional experience
Work History
Commis Waiter
Eureka 89
06.2023 - 10.2023
- Worked in a fast-paced environment, handled multiple priorities, and learned new procedures.
- Worked with the kitchen crew and FOH employees to maintain seamless and efficient service.
- Contributed to increased guest loyalty through friendly interactions and prompt attention to special requests.
- Participated in ongoing training sessions to stay updated on current industry trends, menu offerings, and service standards.
Retail Assistant
Facewedge
07.2021 - 09.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked closely with shift and floor manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
Retail Assistant
Singpet Pte Ltd.
08.2020 - 09.2020
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
Kitchen Assistant
Shinmanbok Pte Ltd.
07.2020 - 08.2020
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organised kitchen stations to promote team efficiency.
- Restocked supplies and additional ingredients for expected busy periods
Education
Bachelor of Arts - Criminology
The University of Melbourne
Parkville, VIC12.2023
Marlborough College Malaysia
Johor Bahru, Malaysia05.2020
Skills
- Customer Satisfaction
- Cleanliness
- Team Collaboration
- Guest Relations
- Quality Control
Languages
Chinese (Mandarin)
Limited Working
Timeline
Commis Waiter
Eureka 89
06.2023 - 10.2023
Retail Assistant
Facewedge
07.2021 - 09.2021
Retail Assistant
Singpet Pte Ltd.
08.2020 - 09.2020
Kitchen Assistant
Shinmanbok Pte Ltd.
07.2020 - 08.2020
Bachelor of Arts - Criminology
The University of Melbourne
Marlborough College Malaysia
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