Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies and Interests
Timeline
Generic

Faith Nyakudya

Narangba,QLD

Summary

I am a dedicated and compassionate support worker with a passion for providing exceptional care and
assistance to individuals in need. Possessing a solid background in middle management, I am adept at
effectively supervising and coordinating team activities to ensure seamless service delivery. I am eager to
leverage my strong interpersonal skills, empathy, and understanding of client needs to continue making a
positive impact in support work and seeking opportunities to contribute my expertise and leadership
abilities to enhance the quality of care provided and foster positive outcomes for clients and the team.

Overview

11
11
years of professional experience

Work History

Team Leader

Anchored Care
Brisbane
01.2024 - Current
  • Provide supervision and support to support workers, including regular check-ins, mentoring, and coaching
  • Offer guidance on client care plans, ensuring that they are implemented effectively and according to individual needs and preferences
  • Address any concerns or issues raised by team members and provide appropriate solutions or escalation when necessary
  • Coordinate and facilitate training sessions for team members to enhance their skills and knowledge in care practices, safety protocols, and client interactions
  • Encourage continuous learning and professional development among team members to ensure the delivery of up-to-date and effective care services
  • Allocate work assignments and ensure proper delegation of tasks among team members, considering their strengths and workload balance
  • Monitor the progress of care plans and client goals, collaborating with team members to address any challenges or deviations from the plan
  • Foster effective communication and collaboration within the team, promoting a culture of respect, empathy, and teamwork
  • Serve as a primary point of contact for clients and their families, advocating for their needs, preferences, and rights within the care team and the broader organization
  • Collaborate with other healthcare professionals and service providers to coordinate holistic care plans and address complex client needs effectively
  • Act as a liaison between clients, their families, and the care team, facilitating open communication and resolving any conflicts or concerns that may arise.

Support Worker

Anchored Care
Brisbane
05.2023 - Current
  • Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, and toileting, respecting their dignity and autonomy
  • Provide support with mobility, transfers, and positioning, ensuring clients' safety and comfort at all times
  • Administer medications as prescribed by healthcare professionals, following proper procedures and documentation protocols
  • Support clients in maintaining a clean, organized, and safe living environment, including light housekeeping tasks such as laundry, dish washing, and tidying up
  • Assist with meal planning, preparation, and cooking, taking into account clients' dietary preferences, restrictions, and nutritional needs
  • Foster meaningful relationships with clients, offering companionship, empathy, and active listening to address their emotional and social needs
  • Encourage participation in social activities and community events to promote socialization and a sense of belonging
  • Provide encouragement and motivation to clients in pursuing personal interests, hobbies, and goals, promoting their overall well-being and independence
  • Facilitate community outings and excursions based on clients' interests and preferences, ensuring access to recreational, educational, and cultural activities
  • Assist clients in navigating public transportation systems, accompanying them to appointments, shopping trips, and other community destinations
  • Advocate for clients' rights and accessibility needs in the community, ensuring their inclusion and participation in various settings and events
  • Collaborate with clients to identify their goals, preferences, and aspirations for independent living and community integration
  • Develop individualized support plans and strategies to help clients achieve their goals, addressing barriers and providing resources as needed
  • Monitor progress towards goals, regularly reviewing and adjusting support plans in consultation with clients and multidisciplinary team members
  • Recognize signs of distress or crisis in clients and respond promptly with appropriate interventions and support strategies
  • Implement risk management protocols to ensure the safety and well-being of clients, conducting assessments and developing contingency plans as needed
  • Communicate effectively with supervisors, healthcare professionals, and emergency services to address urgent situations and provide timely assistance
  • Maintain accurate and detailed records of client interactions, activities, and progress toward goals, adhering to confidentiality and privacy regulations
  • Prepare written reports, incident documentation, and shift handovers to communicate important information to other team members and stakeholders
  • Participate in team meetings, case conferences, and training sessions to share insights, exchange feedback, and enhance the quality of care provided.

Primary School Middle Management

Cardiff International School
Doha, Qatar
01.2020 - 12.2022
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our school.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Assisted in the development and implementation of school-wide policies and procedures.
  • Provided guidance to faculty, staff, and students on a variety of educational issues.
  • Conducted regular meetings with administrative teams to discuss strategies for improvement.
  • Coordinated professional development activities for faculty and staff members.
  • Participated in community outreach programs to promote school initiatives.
  • Reviewed curriculum materials to ensure alignment with state standards.
  • Worked closely with parents and guardians regarding student success in academics or behavior issues.

Primary School Teacher

Cardiff International School
Doha, Qatar
09.2018 - 12.2022
  • Developed and implemented lesson plans that engaged students in active learning activities.
  • Created and maintained a safe, orderly and productive classroom environment.
  • Assessed student progress on an ongoing basis to inform instructional decisions.
  • Organized field trips for students to explore local resources related to the curriculum.
  • Provided individual assistance to students who needed extra help with assignments.
  • Collaborated with other teachers, staff members and parents to promote a positive learning atmosphere.
  • Established positive relationships with students through effective communication skills.
  • Conducted small group instruction focusing on reading, writing and math skills development.
  • Integrated technology into the curriculum to enhance student engagement and understanding of concepts.
  • Utilized a variety of teaching strategies such as cooperative learning, inquiry-based instruction, project-based learning.
  • Maintained accurate records of student performance including attendance, grades and behavior reports.
  • Encouraged critical thinking by posing questions that challenge existing knowledge or assumptions.
  • Facilitated parent and teacher conferences throughout the year to discuss student progress.
  • Implemented school policies regarding dress code, discipline and attendance.
  • Participated in professional development opportunities to stay current on best practices in education.
  • Incorporated diversity into the curriculum by selecting appropriate materials from various cultural backgrounds.
  • Planned extracurricular activities such as clubs or sports teams for after school programs.
  • Instructed students on proper use of equipment and tools used in class projects.
  • Ensured all assigned tasks were completed within established timelines.
  • Engaged with children individually to meet emotional and physical needs.
  • Promoted language development skills through reading and storytelling.

Special Needs Teacher

Step By Step Center For Special Needs
Doha, Qatar
10.2013 - 08.2018
  • Developed individualized education plans for students with special needs.
  • Provided support and guidance to families of children with disabilities.
  • Planned and implemented lessons appropriate for each student's individual needs.
  • Coordinated communication between parents, staff, and other professionals involved in the care of students with special needs.
  • Monitored student progress and provided feedback to parents, teachers, and administrators.
  • Collaborated with general education teachers to modify curriculum content and instruction methods as needed for special needs students.
  • Provided social skills instruction to improve student success in school settings.
  • Organized activities designed to promote positive behavior within the classroom environment.
  • Facilitated group counseling sessions focused on helping special needs students develop healthy relationships with peers and adults.
  • Assessed student learning styles to create more effective instructional strategies.
  • Incorporated technology into lesson plans in order to assist students who have difficulty processing information through traditional teaching methods.
  • Conducted ongoing assessments of student performance in order to measure progress toward established goals.
  • Advised colleagues on best practices when working with special needs students.
  • Created an inclusive classroom environment that fosters respect among all learners.
  • Utilized a variety of techniques such as visual aids, manipulatives, games, music., to engage all types of learners.
  • Maintained accurate records related to individual student performance and progress towards educational goals.
  • Implemented evidence-based strategies for addressing challenging behaviors exhibited by some special needs students.
  • Participated in regular professional development opportunities related to best practices in teaching special populations.
  • Attended IEP meetings with parents, educators, administrators and other professionals involved in the care of the child.
  • Served as an advocate for children with disabilities in order to ensure their rights are protected under IDEA.
  • Researched current trends in Special Education services and shared findings with colleagues.
  • Offered students personalized educational, behavioral and emotional support.
  • Maintained focused, inclusive and supportive learning environments.
  • Met with parents about student needs to garner additional support.
  • Advocated for needs of the students with disabilities.
  • Solved student behavioral issues according to building expectations and codes of conduct.

Sunday School Teacher

Church
Brisbane, QLD
  • Provided weekly lessons based on Biblical teachings and stories.
  • Assisted in the development of lesson plans, activities, and crafts.
  • Encouraged positive behavior among students through rewards and recognition systems.
  • Used various instructional methods such as lectures, discussions, audio-visual presentations, and role-playing exercises.
  • Created an inclusive environment where each student felt respected and valued.
  • Assisted in activities specialized for children with ASD

Education

Graduate Certificate- Autism Studies - Autism

Griffiths University
Brisbane, QLD
03-2025

Diploma in Community - Community Service

Celtic Training
Brisbane, QLD
09-2024

Certificate III in Individual Support( Ageing, Home and Community) -

Educare College
04.2023

Bachelor of Education - Education

University of South Africa
South Africa
08-2017

Skills

  • Microsoft Office
  • Teams
  • Mentoring
  • Complaint resolution
  • Documentation And Reporting
  • Team Supervision
  • Work Planning
  • Quality Improvement
  • Complex Problem-Solving
  • Leadership
  • Safety
  • Meeting facilitation
  • Goal Setting
  • Teamwork and Collaboration
  • Problem-Solving
  • Onboarding and Orientation
  • Team Check-Ins
  • Overseeing Daily Activities
  • Small Group Instruction
  • Classroom Instruction
  • Curriculum Implementation
  • Student Engagement
  • Lesson Planning

Accomplishments

Outstanding Worker Award 2023

References

References available on request.

Hobbies and Interests

  • Hiking
  • Cooking
  • Reading

Timeline

Team Leader

Anchored Care
01.2024 - Current

Support Worker

Anchored Care
05.2023 - Current

Primary School Middle Management

Cardiff International School
01.2020 - 12.2022

Primary School Teacher

Cardiff International School
09.2018 - 12.2022

Special Needs Teacher

Step By Step Center For Special Needs
10.2013 - 08.2018

Sunday School Teacher

Church

Graduate Certificate- Autism Studies - Autism

Griffiths University

Diploma in Community - Community Service

Celtic Training

Certificate III in Individual Support( Ageing, Home and Community) -

Educare College

Bachelor of Education - Education

University of South Africa

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Faith Nyakudya