Faith Tait
Summary
Friendly Receptionist with experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy, efficiency and positive attitude.
Overview
5
5
years of professional experience
Work History
Receptionist
Sydney Basketball Institute
05.2020 - 11.2023
- Directed and streamlined large volumes of customers through the process of registration and payment efficiently.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Worked both face to face, Email and call with customers keeping them up to date with upcoming events.
- Handled accident/incident reports and injury procedures.
- Resolved customer problems and complaints.
Cleaning Contractor
Cleanworks
03.2019 - 06.2019
- Travelled to contract locations regularly to upkeep hygiene and maintain facilities.
- Worked efficiently with team of cleaners in order to meet contract deadlines.
- Upheld a professional appearance by wearing designated uniform and maintaining personal hygiene during work hours.
- Handled equipment, chemicals and materials using proper methods and caution as directed.
Summer Casual
Leroy's Academy
11.2018 - 12.2018
- Implementation of an approved learning framework, and support children's wellbeing, learning and development.
- Supervise and monitor the safety of children and help them through the process of tasks calmly and patiently
- Assisting other Staff and directors when needed.
- Contributed to a safe working environment by adhering to safety protocols and reporting potential dangers and Hazards.
Education
High School Diploma -
Birrong Girls High School
Birrong, NSW12.2018
Skills
- Tech-Savvy
- Customer Service
- Multitasking and Flexibility
- Telephone Skills
- Data Entry
- Fluent in English
- Excellent Listening skills
- Teamwork and adaptability
- Graphic Design
- Attention to detail
- Good work ethic
- Web development
Timeline
Receptionist
Sydney Basketball Institute
05.2020 - 11.2023
Cleaning Contractor
Cleanworks
03.2019 - 06.2019
Summer Casual
Leroy's Academy
11.2018 - 12.2018
High School Diploma -
Birrong Girls High School
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