Faith Whitby
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. My positive and resilient nature allows me to easily adapt to new environments, and work well on a team.
Overview
10
10
years of professional experience
Work History
Food Attendant
Bakers Delight
01.2014
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Cleaned and maintained dining area and condiment stations.
- Delivered food to guest tables with timeliness and efficiency.
- Resupplied napkins, cutlery, dishes and condiments on foodservice stations.
Cottesloe — Cash Attendant
Boatshed Market
01.2014 - 01.2016
- Achieved customer satisfaction by providing high-quality professional service.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
Co, Waitress
Sublime, Catering
07.2016 - 07.2017
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Food and Bar Attendant
The Left Bank
07.2018 - 06.2020
- Adhered to alcohol policies and procedures and complied with local and state laws.
Main Bartender
The Old Synagogue
07.2020 - 05.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
Administrative Assistant
Herbert Smith Freehills
05.2022 - Current
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed strategies to streamline and improve office procedures.
- Drafted correspondence and other documents for lawyers and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Liaised between clients and vendors and maintained effective lines of communication.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Created spreadsheets to track client progress and document billable hours.
- Prepared and managed attorney travel itineraries to optimize scheduling.
- Revised and finalized letters, briefs, and memos.
- Produced legal documents such as briefs, pleadings and appeals.
- Created weekly, monthly and quarterly expense reports.
Education
Iona Presentation College
Peppermint Grove12.2017
BehaviouralScience
University of Notre Dame
2018
Bachelor of Arts - Psychology in Society
University of Western Australia
11.2026
Skills
- Great Initiative
- E client
- Reliable
- Hard-working
- Eagerness to learn
- Technologically
- Literate
- Managing a store
- Experience with
- Resolving
- Customer/client
- Conflicts
- POS Systems
- Research and Analytical Skills
- Administrative Procedures
- Database and Client Management Systems
- Office Supplies and Inventory
- Computers and Technology
- Filing
- Set Appointments
- Calendar Management
- Schedule Management
- Recordkeeping and File Management
- Database Entry
- Answering Phones
- Event and Meeting Planning
- Microsoft Office
- Copying and Scanning
- Expense Tracking
- Multitasking and Time Management
Timeline
Administrative Assistant
Herbert Smith Freehills
05.2022 - Current
Main Bartender
The Old Synagogue
07.2020 - 05.2022
Food and Bar Attendant
The Left Bank
07.2018 - 06.2020
Co, Waitress
Sublime, Catering
07.2016 - 07.2017
Food Attendant
Bakers Delight
01.2014
Cottesloe — Cash Attendant
Boatshed Market
01.2014 - 01.2016
Iona Presentation College
BehaviouralScience
University of Notre Dame
Bachelor of Arts - Psychology in Society
University of Western Australia
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