FAIYAZ MAHIM

• Managed daily store operations independently, handling all aspects of shop management.

• Provided excellent customer service, assisting with product inquiries and resolving customer issues.

• Operated the POS (Point of Sale) system to process transactions, including cash, card payments, and refunds.

• Maintained accurate cash register balances and ensured smooth payment processes.

• Managed inventory and restocking to ensure product availability.

• Ensured the store remained clean and well-organized to enhance the customer experience.

• Organized and assisted with events, activities, and programs to drive outreach initiatives
• Conducted community workshops to educate the public on available services and promote different programs
• Conducted community workshops to educate the public on available services and promote different programs
• Skilled at working independently and collaboratively in a team environment.

• Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue
• Helped sales professionals maintain customer relationships by making follow up calls to recent buyers
• Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries
• Set and achieved company defined sales goals