Faiz Muhammad
Summary
An alert and observant Security Guard who has the ability to ensure that all security matters are well managed and maintained. I can accurately interpret regulations and has the exact combination of knowledge, skills and abilities that many employers are looking for. During a successful career I have provided highly visible deterrence to lawbreakers and made sure that everyone observes all applicable rules. My key skills lie in my ability to carry out special assignments, with minimal supervision and my insistence that all security procedures and protocols are properly followed. Currently looking for an appropriate opportunity with a reputable employer who rewards hard work and appreciates ability and loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Assistant
09.2022 - 03.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Crowd Controller
01.2020 - 09.2022
- Assisted event organizers in developing efficient crowd management strategies for large-scale gatherings.
- Maintained crowd control during events, ensuring a safe and enjoyable experience for all attendees.
- Safeguarded event premises through diligent observation and rapid response to potential issues.
Crowd Controller
03.2012 - 10.2014
- Static and Patrolling
- Construction sites
- Shopping centers
- Magistrate courts
- Crowed controller in 2012 London Olympics UK
- Monitored CCTV cameras and alarm systems for security breaches.
Sales Manager
06.2011 - 03.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
HND Diploma - Business
International School of Business
01.2013
Higher Secondary School Certificate -
01.2009
Secondary School Certificate - undefined
01.2007
Skills
- Highly adaptable to rapidly changing environment and situations
- Capable of working effectively for long hours
- Task oriented and precise
- Quick to learn and adapt
- Excellent Communication, administrative and organizational skills
Certification
- Victorian driving license
- White Card
- Traffic controller
- Work safety at heights
- Security license
Languages
English
Full Professional
Timeline
Sales Assistant
09.2022 - 03.2023
Crowd Controller
01.2020 - 09.2022
Crowd Controller
03.2012 - 10.2014
Sales Manager
06.2011 - 03.2012
Secondary School Certificate - undefined
HND Diploma - Business
International School of Business
Higher Secondary School Certificate -
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