Faiza Hazara
Shepparton,VIC
Summary
Driven professional with a proven track record at Tahir Departmental Store, enhancing customer satisfaction through exceptional service and maintaining a pristine store environment. Skilled in problem-solving and teamwork, adept at fostering positive shopping experiences and efficiently resolving issues. Demonstrates strong communication abilities and a capacity to thrive in fast-paced settings. A passion to provide top notch support to customers and contribute to business success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shop Assistant
Mehdi Collection
02.2022 - 12.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Retail Sales Associate
Tahir Departmental Store
04.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Greater Shepparton Secondary College
Shepparton, VICSkills
- Customer Service
- Great communication skills
- Problem-Solving
- Teamwork and Collaboration
- Ability to work in a fast paced environment
Certification
Three certificates in high school for appreciation of team work and appreciable hard work.
Certificate for being the best and highest scorer in high school.
Languages
English
Urdu
Hazaragi
Timeline
Retail Sales Associate
Tahir Departmental Store
04.2023 - 01.2024
Shop Assistant
Mehdi Collection
02.2022 - 12.2022
Greater Shepparton Secondary College
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