Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

FAIZAN UDDIN MOHAMMAD

Lakemba

Summary

Passionate about sales & customer service, with a genuine enthusiasm for exploring retail experiences. Prioritizes customers above all else, committed to delivering exceptional service and satisfaction. Thrives in collaborative environments, valuing teamwork and embracing opportunities for personal and collective growth. Adaptable and flexible, readily embraces change and navigates challenges with a positive attitude. Known for unwavering dedication, reliability, and a strong work ethic.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

BUDGET SUPER MARKET & TOBACCONIST
05.2025 - Current
  • Used POS system to process sales & returns.
  • Replenished sales and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Enhanced store security by monitoring for potential theft and promptly reporting suspicious activity.
  • Performed regular inventory check-ups for any expired stock and preparing orders as per the requirements.

Junior Retail Assistant

ENHANCE FUEL STATION
12.2024 - 05.2025
  • Responsible for assisting customers with their purchases, maintaining inventory, restocking shelves and keeping the store clean and organized
  • Streamlined restocking processes by organizing backroom areas for easier access during busy periods.
  • Contributed to sales goals by upselling products and identifying cross-selling opportunities.

Warehouse Assistant

ALL SEASONS PTY LTD
03.2024 - 12.2024
  • Prepared orders for shipment by picking, packing, and labelling of machine processed fruits & vegetables.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
  • Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.

Education

Graduate Diploma - Management

UNITED INTERNATIONAL COLLEGE
Sydney
08-2026

Skills

  • Customer service
  • Active listening
  • Computer proficiency
  • Payment processing
  • Product knowledge
  • Order processing
  • Staff training
  • Store maintenance
  • POS systems expert

Languages

English
Full Professional

Timeline

Customer Service Representative

BUDGET SUPER MARKET & TOBACCONIST
05.2025 - Current

Junior Retail Assistant

ENHANCE FUEL STATION
12.2024 - 05.2025

Warehouse Assistant

ALL SEASONS PTY LTD
03.2024 - 12.2024

Graduate Diploma - Management

UNITED INTERNATIONAL COLLEGE

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FAIZAN UDDIN MOHAMMAD