Fakhar Abbas
Beechboro
Summary
I am working as a Community service worker. I have provided assistance and support to individuals and communities in need. I have worked with diverse populations, including those experiencing homelessness, poverty, domestic violence, substance abuse, mental health issues, and disabilities. I have excellent communication and interpersonal skills, have a strong desire to help others, and be able to work effectively in a team-oriented environment. I am knowledgeable about community resources and services, and be able to navigate complex systems to ensure clients receive the support they need.
Overview
3
3
years of professional experience
Work History
Tenancy Advocate
Aboriginal Family Legal Services (AFLS)
04.2025 - Current
- Client Support: Serve as the initial contact for clients facing housing issues due to family and domestic violence.
- Case Management: Handle complex tenancy cases, providing legal advice, assistance, and referrals.
- Education: Inform clients and the community about tenancy rights and responsibilities.
- Stakeholder Collaboration: Work with AFLS leadership, colleagues, and government departments to support client needs.
- Cultural Competence: Apply a culturally safe, trauma-informed, and client-centered approach in all interactions
Thrive Case Worker
Outcare
02.2025 - 03.2025
- Case conferencing with relevant agencies (Housing, Regional Services Providers, community workers) to discuss client issues and develop action plans.
- Conduct assessments of allocated clients and coordinate with service providers.
- Address property-related issues (standards, behaviour, tenancy debt).
- Plan and implement case plans tailored to individual clients, ensuring achievable goals and proper timeframes.
- Promote financial inclusion and provide support for clients.
- Communicate effectively with clients and families to use appropriate intervention models, ensuring equality and non-discrimination.
- Maintain strong relationships with external agencies for referrals, employment, and networking.
- Develop personal networks and negotiate services for clients’ specific needs.
- Undertake other duties as directed.
Disability Justice Case Worker
Disability Justice Case Worker
01.2024 - 02.2025
- Disability Justice Interface Support: Assisting Clients in the Disability Justice Interface.
- Comprehensive Support Services: Providing a Range of Support and Assistance
- Client Communication and Interaction: Establishing Boundaries for Effective Communication
- Prison Visit Coordination: Coordinating and Regulating Prison Visits
- Stakeholder Relationship Building: Developing Strong Links and Relationships with Stakeholders
- Client Data Management: Managing and Updating Client Data and Statistics
- Documentation and Record Management: Handling Complex Needs Documentation in Line with Policies
- Asset Management: Accurate Reporting and Accountability for Program Assets
- Integrity and Respect: Maintaining High Standards of Integrity and Respect with Clients
- Continuous Improvement Culture: Fostering a Culture of Continuous Improvement in Client Services
- Flexible Duties Undertaken: Undertaking Other Reasonable Duties as Directed
Lecturer
Australian Professional Skills Institute RTO52007
05.2024 - 08.2024
- Community Services Trainer
- Plan, deliver, and assess training.
- Conduct workplace training and assessments.
- Validate and moderate assessments.
- Consult with industry experts.
- Mark assessments and provide feedback.
- Maintain professional development.
- Incorporate feedback for improvement.
- Manage training documentation.
- Support and guide students.
- Handle complaints and appeals.
- Adhere to risk management procedures.
- Perform other assigned duties as required.
Mental Health Support Worker
Suitsme
11.2022 - 01.2024
- Providing one-on-one support to clients with mental health difficulties.
- Developing care plans and treatment goals in collaboration with clients and other healthcare professionals.
- Providing emotional support, counselling, and guidance to clients.
- Encouraging clients to participate in activities that promote mental health and wellbeing.
- Assisting clients in accessing community resources and support services.
- Monitoring and documenting client progress, and adjusting treatment plans as needed.
- Collaborating with other healthcare professionals, such as psychologists, psychiatrists, and social workers, to provide comprehensive care.
Community Support Officer
My Choice Health and Wellbeing
10.2022 - 07.2023
- Providing one-on-one support emotional support, companionship, and social interaction to clients.
- Assisting clients in accessing community resources and services, such as transportation and medical care.
- Monitoring and documenting client progress, and adjusting care plans as needed.
- Advocating for clients and their needs within the healthcare system.
- Providing crisis intervention and support as needed.
Support Coordinator/ Case Management
Access Foundation
04.2023 - 05.2023
- Primary Point of Contact: Community Liaison
- Support Request Coordination: Task Prioritization and Assignment
- Relationship Management: Community and Stakeholder Engagement
- Record Keeping: Detailed Record Maintenance
- Resource Management: Support Resource Oversight
- Escalation and Management: Priority Request Handling
- Policy and Procedure Involvement: Support Policy Development
- Team Training and Onboarding: Support Team Development
- Resource Awareness: Community Resource Knowledge
Community Based Needs Analysis/ Program Planning/ Grant Application
Meerilinga Children and Community Foundation
06.2022 - 09.2022
- Individual Support: Educational and Social Assistance
- Care Planning Collaboration: Needs Assessment and Goal Setting
- Emotional Guidance: Supportive Counselling for Individuals and Families
- Wellbeing Promotion: Encouraging Positive Activities
- Advocacy and Family Assistance: Supporting Families and Carers
- Program Support: Assisting in Program Implementation
- Monitoring and Adjustment: Tracking Progress and Adjusting Plans
- Professional Development: Ongoing Training for Improvement
- Community Engagement: Understanding and Addressing Concerns
- Aligned Project Benefits: Ensuring Project Meets Community Needs
Education
Diploma - Community Services
Stott's College
05.2023
Skills
- Empathy and Compassion
- Ethical and Professional Standards
- Strong organizational and time-management skills
Languages
Hindi (Professional Working)
Punjabi (Full Professional)
Urdu (Native or Bilingual)
Urdu (Native or Bilingual)
Registered Member of Community Work Australia Member Number: ABBA19700
Member Number: ABBA19700
Timeline
Tenancy Advocate
Aboriginal Family Legal Services (AFLS)
04.2025 - Current
Thrive Case Worker
Outcare
02.2025 - 03.2025
Lecturer
Australian Professional Skills Institute RTO52007
05.2024 - 08.2024
Disability Justice Case Worker
Disability Justice Case Worker
01.2024 - 02.2025
Support Coordinator/ Case Management
Access Foundation
04.2023 - 05.2023
Mental Health Support Worker
Suitsme
11.2022 - 01.2024
Community Support Officer
My Choice Health and Wellbeing
10.2022 - 07.2023
Community Based Needs Analysis/ Program Planning/ Grant Application
Meerilinga Children and Community Foundation
06.2022 - 09.2022
Diploma - Community Services
Stott's College
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