FAMIZA NISA
MELBOURNE,VICTORIA
Summary
Compassionate disability support worker with several years of experience. Well-versed in helping individuals living with disabilities. Knowledgeable about providing daily living support, preparing meals and assisting with personal mobility. Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Blossom Community Care
MELBOURNE, VICTORIA
06.2024 - 10.2024
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Transported clients to appointments, social events, and other activities as needed.
- Maintained records of services provided, client progress, and goals achieved.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
Educator
Wallaby Childcare Sanctuary Lakes
MELBOURNE, VICTORIA
03.2024 - 05.2024
- Developed and implemented lesson plans to meet the individual needs of students.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Assessed student progress regularly through formal and informal assessments.
- Planned classroom activities to enable students to work independently, in small groups and in large groups.
- Created strategies to meet needs of mentally and physically disabled students.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
Client Support Officer
STUDYHUT CONSULTANT PTE LTD
MELBOURNE, VICTORIA
09.2023 - 02.2024
- Answered client inquiries over the phone and through email.
- Provided client with product information and resolved their issues in a timely manner.
- Maintained an organized filing system for client records and service requests.
- Monitored client feedback to identify areas of improvement in services or products offered by the company.
- Ensured all client service standards are met at all times.
- Exceeded client satisfaction by finding creative solutions to problems.
Childcare Teacher
USP EDUCARE
SUVA , FIJI
01.2018 - 03.2023
- Assisted in planning, implementing and supervising age-appropriate activities for children ages 4 to 6.
- Created a safe, clean and stimulating environment for children to learn and grow.
- Provided positive guidance to help children develop socially, emotionally, physically and cognitively.
- Instructed students on basic life skills such as proper hygiene and self-care.
- Developed lesson plans based on the needs of each student while adhering to state curriculum standards.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Escorted children on outings and trips to promote enrichment and maintain safety.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
Director of Sales and Marketing
ACE HOME IMPROVEMENT
SUVA , FIJI
02.2014 - 07.2018
- Developed and implemented sales and marketing plans to maximize profitability.
- Identified new markets and developed strategies to capture them.
- Directed staff in effective sales techniques and processes.
- Maintained accurate records of all sales activities using CRM software.
- Ensured compliance with applicable regulations concerning product safety or advertising standards.
- Negotiated contracts with customers while protecting company interests.
- Monitored competitor products and services and maintained relationships with industry influencers and key strategic partners to identify improvement areas and grow customer base.
Education
Certificate III in INDIVIDUAL SUPPORT - Education of Individuals With Multiple Disabilities
EDINBURGH INSTITUTE
Melbourne, VIC10-2024
CERTIFICATE III IN EARLY CHILDHOOD - Education
BLOCK LEARNING PTY LTD
Melbourne, VIC11-2023
CERTIFICATE IV IN EARLY CHILDHOOD - Education
UNIVERSITY OF THE SOUTH PACIFIC
FIJI08-2023
DIPLOMA OF ACCOUNTING - Accounting
UNIVERSITY OF THE SOUTH PACIFIC
FIJI 03-2019
Skills
- Home Healthcare Services
- Personal Care
- Independent Living Support
- Client Education
- Disability Services
- Educational Support
- Personal care assistance
- Appointment management
- Grooming support
- Toileting assistance
- Household chores
- Daily living assistance
- Computer Skills
- Incident Reports
Certification
- CERTIFICATE OF COMPLETION - CPR
- CERTIFICATE OF COMPLETION - FIRST AID KIT
- CERTIFICATE OF COMPLETION - BASIC MANUAL HANDLING AT WORK
- CERTIFICATE OF COMPLETION - EPILEPSY ESSENTIALS
- CERTIFICATE OF COMPLETION - NDIS WORKER ORIENTATION MODULE
- CERTIFICATE OF COMPLETION - HAND HYGIENE
- CERTIFICATE OF COMPLETION - DEMENTIA SUPPORT IN INDIVIDUAL
- CERTIFICATE OF COMPLETION - INFECTION CONTROL
- VICTORIAN DRIVING LICENCE
- FULLY COVID VACCINATED CERTIFICATE
- NDIS SCREENING CHECK
- FLU VACCINATION RECORD
-VAILD POLICE CHECK
- WORKING WITH CHILDREN CHECK
Languages
English
Professional
Hindi
Professional
FIJIAN
Limited
References
References available upon request.
Timeline
Disability Support Worker
Blossom Community Care
06.2024 - 10.2024
Educator
Wallaby Childcare Sanctuary Lakes
03.2024 - 05.2024
Client Support Officer
STUDYHUT CONSULTANT PTE LTD
09.2023 - 02.2024
Childcare Teacher
USP EDUCARE
01.2018 - 03.2023
Director of Sales and Marketing
ACE HOME IMPROVEMENT
02.2014 - 07.2018
- CERTIFICATE OF COMPLETION - CPR
- CERTIFICATE OF COMPLETION - FIRST AID KIT
- CERTIFICATE OF COMPLETION - BASIC MANUAL HANDLING AT WORK
- CERTIFICATE OF COMPLETION - EPILEPSY ESSENTIALS
- CERTIFICATE OF COMPLETION - NDIS WORKER ORIENTATION MODULE
- CERTIFICATE OF COMPLETION - HAND HYGIENE
- CERTIFICATE OF COMPLETION - DEMENTIA SUPPORT IN INDIVIDUAL
- CERTIFICATE OF COMPLETION - INFECTION CONTROL
- VICTORIAN DRIVING LICENCE
- FULLY COVID VACCINATED CERTIFICATE
- NDIS SCREENING CHECK
- FLU VACCINATION RECORD
-VAILD POLICE CHECK
- WORKING WITH CHILDREN CHECK
Certificate III in INDIVIDUAL SUPPORT - Education of Individuals With Multiple Disabilities
EDINBURGH INSTITUTE
CERTIFICATE III IN EARLY CHILDHOOD - Education
BLOCK LEARNING PTY LTD
CERTIFICATE IV IN EARLY CHILDHOOD - Education
UNIVERSITY OF THE SOUTH PACIFIC
DIPLOMA OF ACCOUNTING - Accounting
UNIVERSITY OF THE SOUTH PACIFIC
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