Fan Ke
PERTH,WA
Summary
Experienced Store Manager with a proven track record of leadership and operational excellence. Adept at overseeing multiple departments, implementing strategic plans, and delivering exceptional customer service. Skilled in interpersonal leadership, project management, and payroll & scheduling. Possess strong communication and analytical skills with a high level of organization and efficiency. Eager to leverage my expertise in a dynamic environment and contribute to the success of an innovative organization.
Overview
4
4
years of professional experience
Work History
Business Development Manager
Dade Forex Pty Ltd
Perth, WA
02.2025 - Current
- Developed strategic partnerships to enhance market presence and customer reach.
- Conducted market research to identify trends and business opportunities.
- Collaborated with sales teams to streamline client acquisition processes.
- Managed client relationships through regular communication and support initiatives.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Implemented CRM strategies to improve customer engagement and retention.
- Coordinated with marketing team to develop promotional materials and campaigns.
Administration
North City Accounting
06.2024 - 09.2024
- Project management
- Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings
- Interpersonal communication
- Team management
- Strategic planning
- Retail operations
- Maintained inventory of office supplies and equipment, ensuring that the office was stocked with necessary items
- Assisted with payroll processing, including verifying and entering employee time sheets
Store Manager and Sales
ChangJiang Financial Pty Ltd
01.2023 - 02.2024
- Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency
- Developed and maintained strong relationships with customers to ensure repeat business
- Developed and implemented a marketing strategy that resulted in a 200% increase in store sales
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
Receptionist
Pacific Auto Garage Pty Ltd
04.2022 - 09.2022
- Developed and maintained strong relationships with vendors and suppliers
- Processed payments and invoices accurately and in accordance with company procedures
- Updated and maintained databases with customer information and account details
- Ordered office supplies, managing and replenishing stock levels
- Performed data entry tasks accurately and efficiently
Education
Some College (No Degree) - Commerce
Canning College
Perth, WASkills
- Leadership
- Customer service
- Communication skills
- Strategic partnership development
- Market research analysis
- Customer relationship management
- Teamwork
- Sales skills
Languages
English
Advanced (C1)
C1
Chinese (Mandarin)
First Language
Personal Information
Date of Birth: 09/03/01
Languages
- English
- Chinese
- English
Timeline
Business Development Manager
Dade Forex Pty Ltd
02.2025 - Current
Administration
North City Accounting
06.2024 - 09.2024
Store Manager and Sales
ChangJiang Financial Pty Ltd
01.2023 - 02.2024
Receptionist
Pacific Auto Garage Pty Ltd
04.2022 - 09.2022
Some College (No Degree) - Commerce
Canning College