Summary
Overview
Work History
Skills
Languages
Certification
References
Timeline
AdministrativeAssistant

Fanauifoou Akauola

Chester Hill,NSW

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Procurement Officer

IVE Group
04.2018 - Current

Key Objectives

  • Provide a procurement service nationally that maximizes the profitability and efficiency to both the business and its clients.
  • Work with Sales and Client Delivery teams to proactively develop opportunities and grow procurement revenue. Key Responsibilities
  • Liaise with Account Managers, Business Development and Client Delivery to ensure procurement needs are delivered on time and on budget in line with client requirements.
  • Prepare quotes in a timely manner ensuring adherence to IVE procedure.
  • Develop and maintain good relationships with clients and suppliers.
  • Assist Sales team in the pricing of stock requirements for tenders.
  • Comply with national purchasing procedures.
  • Raise and respond to Corrective Action Reports within the Quality System where appropriate.
  • Organize and attend Press Checks where the financial outlay warrants attendance.
  • Organize and research new stocks and communicate all findings.
  • Keep up to date with new industry releases and monitoring price fluctuations.
  • Proactively develop procurement revenue from existing and new clients to achieve sales revenue and business growth targets.
  • Contribute to the successful outcomes of the department by promoting team work, assisting others when required and displaying a friendly and helpful manner.

Other Responsibilities

  • Act in a manner at all times that complies with the requirements of workplace health & safety. Report any incidents to your supervisor/manager. Promote a safe working environment.
  • Ensure full understanding of the Business Management System that is applicable to your role.
  • Attend regular BMS (quality) meetings as co-ordinated by your manager/supervisor and contribute to ensuring continuous improvement opportunities to your department. Become familiar with all quality procedures and the process for raising Corrective Action Reports (CARs).
  • Ensure compliance with legislative and regulatory requirements for EEO, anti-discrimination, harassment and environmental management.
  • Comply with company procedures, policies and practices.

Qualifications (Education and Training), Experience and Skills.

  • Understanding of purchasing procedures
  • Understanding and experience with printing and related techniques will be highly regarded
  • Sound knowledge of the services and products the company offers
  • An understanding of the processes and tools used to attain finished product and services.
  • Sound computer literacy (word, excel etc) is essential
  • Attention to Detail
  • Ability to prioritise / Time management skills
  • Clear verbal and written communication
  • Sound negotiation skills
  • Optimized procurement processes by implementing streamlined strategies and efficient communication methods.
  • Reduced costs with meticulous supplier negotiation and strict adherence to budget constraints.
  • Improved supplier relationships through regular communication, timely payments, and transparent dealings.
  • Achieved cost savings by conducting thorough market research before initiating the purchasing process.
  • Developed strong partnerships with vendors to secure favourable pricing, payment terms, and delivery schedules.

Administration Assistant/Accounts Payable Clerk

SEMA Operations
05.2016 - 06.2018
  • To provide high level administrative and secretarial support to members of the management team. To undertake reception duties, and assisting in a variety of adhoc duties as required.

    Key Responsibilities listed:

    Reception:
    - Answering of Reception calls in a professional manner.
    - Maintain a professional manner on the phone and reception at all time.
    - Record accurate telephone and other messages to ensure prompt distribution to relevant people.
    - Greet visitors and ensure visitors entering the building register at reception.

    Administration:
    - Produce quality documents, including letters, reports, and presentations
    - Event and meeting coordination.
    - Manage relevant supplier relationships.
    - Perform other administrative activities as required.
    - Ordering staff amenities items e.g. Tea, Coffee etc.
    - Managing cleaners.

    Procurement/Purchasing:
    - Assist Procurement in raising purchase orders.
    - Entering Purchase orders into eBag and File Maker.

    Quality:
    - Performing quality role for the NSW Site


  • Streamlined office processes by implementing efficient organizational strategies and time management techniques.
  • Enhanced communication efficiency by creating comprehensive internal documentation and updating office policies for clarity.
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
  • Supported executive staff by drafting correspondence and preparing presentation materials for meetings, conferences, or other events.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

NSW Data Services Lead Operator

SEMA Operations
05.2013 - 05.2016
  • Improved production efficiency by implementing streamlined processes and optimizing equipment usage.
  • Enhanced team performance through regular training sessions and coaching on best practices.
  • Reduced downtime by proactively identifying potential issues and performing routine maintenance checks.
  • Increased product quality by establishing rigorous inspection protocols and addressing any defects promptly.
  • Developed detailed work schedules for staff, balancing workload while maintaining high productivity levels.
  • Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
  • Provided on-the-job training to newly hired workers and team members.

NSW Data Services Operator

SEMA Group
05.2008 - 05.2013
  • Enhanced service efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced customer complaints by providing exceptional service and timely resolutions.
  • Increased customer satisfaction through consistent, high-quality service delivery.
  • Collaborated with team members to improve overall performance and achieve company goals.

Skills

  • Supplier Relationships
  • Reporting Requirements
  • Project Coordination & Bid Process Management
  • Vendor Sourcing & Vendor Relations
  • Data Entry & Document Preparation
  • Team Leadership
  • Telephone and Email Etiquette
  • Order Preparation & Materials Purchasing
  • Cost Calculation & Purchase Order Creation
  • Writing and Verbal Communication
  • Procurement Planning

Languages

Tonga
Native or Bilingual

Certification

HLTAID009 Provide cardiopulmonary resuscitation

HLTAID010 Provide basic emergency life support

HLTAID011 Provide First Aid


Certificate Number: 13920046-8970494

Date of Issue: 19 April 2023

RTO Number: 22250

Fire Safety Australia

References

References available upon request.

Timeline

Procurement Officer

IVE Group
04.2018 - Current

Administration Assistant/Accounts Payable Clerk

SEMA Operations
05.2016 - 06.2018

NSW Data Services Lead Operator

SEMA Operations
05.2013 - 05.2016

NSW Data Services Operator

SEMA Group
05.2008 - 05.2013
Fanauifoou Akauola