Fanco Pan
Sydney
Summary
Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
TwoJays Epping
03.2022 - 02.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Shelf Stocker
Victoria's Basement
11.2021 - 01.2022
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
Education
Bachelor of Arts - Architecture
University of New South Wales
Sydney, NSW02-2028
High School Diploma -
Carlingford High School
09-2024
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Personal hygiene
- Basic math
Timeline
Restaurant Waiter
TwoJays Epping
03.2022 - 02.2024
Shelf Stocker
Victoria's Basement
11.2021 - 01.2022
Bachelor of Arts - Architecture
University of New South Wales
High School Diploma -
Carlingford High School
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