Summary
Overview
Work History
Education
Skills
Certification
References
Websites
References
Timeline
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Fancy Nduku

Fancy Nduku

Noble Park,VIC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience
3
3
Certification
5
5
years of post-secondary education

Work History

Project Manager

excelerate
04.2025 - Current
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Planned, designed, and scheduled phases for large projects.
  • Managed projects from procurement to commission.
  • Identified plans and resources required to meet project goals and objectives.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Commis I Chef

DoubleTree by Hilton
Doha
12.2023 - 05.2025
  • Delivered excellent guest service in a high-pressure hospitality environment.
  • Worked collaboratively with cross-functional teams to meet guest expectations.
  • Honed interpersonal and communication skills while handling guest requests professionally.
  • Maintained well-organized mise en place to keep work consistent.
  • Rotated through all prep stations to learn different techniques.

Virtual Assistant

ALX Academy
02.2025 - 04.2025
  • Provided administrative and customer support via email and chat for internal clients.
  • Scheduled meetings, managed communication threads, and assisted with resolving support queries.
  • Used tools like Google Workspace and project trackers to maintain accurate documentation.
  • Executed travel arrangements by researching and booking flights and accommodations.
  • Organized and managed team tasks using Trello and Asana.
  • Completed business correspondence, transcription, and data entry.
  • Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Sales Manager

JASTEVE Enterprise
Mombasa
08.2018 - 11.2023
  • Handled direct customer inquiries and provided support throughout the purchase process.
  • Trained and supervised a team, ensuring consistent client engagement and satisfaction.
  • Resolved complaints and queries with a focus on long-term customer retention.
  • Attended industry events and conventions to expain sales opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed accounts to retain existing relationships and grow share of business.

Education

Bachelor of Technology - Hotel and Hospitality

Technical University of Mombasa
Mombasa ,Kenya
09.2017 - 07.2022

PMP Certificate - Project Management

Excellence Training Center
Qatar
10.2024 - 01.2025

Virtual Assistant Certification - Virtual Assistant

ALX ACADEMY
Virtual
02.2025 - 04.2025

Skills

  • Customer service and support
  • Google Suite and Microsoft Office
  • Verbal and written communication
  • Time management and attention to detail
  • Work flow planning
  • Project estimation and bidding
  • Project scheduling
  • Meeting scheduling
  • Calendar management
  • Schedule management

Certification

  • Project Management Professional – Excellence Training Center
  • Certified Virtual Assistant, ALX ACADEMY - 2025
  • Soft skills training, Brighter Monday - 2025
  • Workflow specialist , Asana - [2025]

References

Available upon request.

References

References available upon request.

Timeline

Project Manager

excelerate
04.2025 - Current

Virtual Assistant Certification - Virtual Assistant

ALX ACADEMY
02.2025 - 04.2025

Virtual Assistant

ALX Academy
02.2025 - 04.2025

PMP Certificate - Project Management

Excellence Training Center
10.2024 - 01.2025

Commis I Chef

DoubleTree by Hilton
12.2023 - 05.2025

Sales Manager

JASTEVE Enterprise
08.2018 - 11.2023

Bachelor of Technology - Hotel and Hospitality

Technical University of Mombasa
09.2017 - 07.2022
Fancy Nduku