Summary
Overview
Work History
Education
Skills
Availability
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Fangafua Hausia

Canberra,ACT

Summary

Resourceful Retail Shop Assistant known for high productivity and efficient task completion. Specialize in customer service, inventory management, and sales support. Excel in communication, teamwork, and adaptability, ensuring smooth operations and positive shopping experiences for customers. Determined professional with strengths in organization, self-motivation and time management. Known as dedicated team player and mentor. Reliably completes top-notch work.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Shop Assistant

Surf Dive 'N Ski
Westfield Belconnen, ACT
03.2023 - 06.2025
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services as Acting Manager and Keyholder.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed opening and closing procedures for retail operations and wrote End of Day Reports and update daily end of day sale reports.
  • Maintained accurate inventory levels through regular stock checks.
  • Trained new staff on sales techniques and store policies.
  • Operated point-of-sale systems for transactions and returns.

Retail Shop Assistant

Ozmosis
Westfield Belconnen, ACT
11.2022 - 02.2023
  • Assisted customers with product selection and inquiries.
  • Operated point-of-sale systems for efficient transaction processing.
  • Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.

Corporate Food and Beverage Attendant

Express Employment Professionals
, ACT
05.2021 - 10.2022
  • Maintained cleanliness and organization of dining areas and service stations.
  • Collaborated with kitchen staff to ensure timely food delivery and service.
  • Monitored dining area for guest satisfaction and addressed concerns as needed.
  • Assisted in setting up buffet lines for breakfast and lunch meetings and other functions held at the facility.
  • Worked for private venues, special events, and government functions.

Food and Beverage Attendant & Supervisor

Gema Group
, ACT
03.2021 - 02.2022
  • Served food and beverages in a fast-paced bar environment for NRL and AFL Stadium Games.
  • Maintained cleanliness and organization of bar area and equipment.
  • Managed inventory by restocking supplies and monitoring stock levels.
  • Collaborated with team members to ensure smooth bar operations.
  • Followed safety protocols when handling glassware and sharp tools.
  • Assisted managers in training new staff members on bar operations procedures.

Education

Certificate II - Workplace Skills

Canberra Institute of Tech
Canberra, ACT
06-2025

Certificate II - Animal Studies

Canberra Institute of Technology
Canberra, ACT
02-2024

Certificate III - Hospitality

Canberra Institute of Technology
Canberra, ACT
07-2021

Graduation Certificate -

Lake Ginninderra College
Belconnen, ACT
12-2020

Certificate III - Business

Canberra Institute of Tech
Canberra, ACT

Skills

  • Team collaboration
  • Adaptability and flexibility
  • Effective communication
  • Customer service
  • Problem solving
  • Multitasking Abilities

Availability

  • Monday, Fridays, Saturdays, Sundays

Affiliations

  • During my free time, i love to read and take photography

Languages

English
Professional
Tongan
Limited

Accomplishments

  • I received a reward from Surf Dive 'N Ski for being a Team Player

Certification

  • Cert III in hospitality
  • Cert II Animal Studies
  • Cert II Workplace Skills

References

References available upon request.

Timeline

Retail Shop Assistant

Surf Dive 'N Ski
03.2023 - 06.2025

Retail Shop Assistant

Ozmosis
11.2022 - 02.2023

Corporate Food and Beverage Attendant

Express Employment Professionals
05.2021 - 10.2022

Food and Beverage Attendant & Supervisor

Gema Group
03.2021 - 02.2022

Certificate II - Workplace Skills

Canberra Institute of Tech

Certificate II - Animal Studies

Canberra Institute of Technology

Certificate III - Hospitality

Canberra Institute of Technology

Graduation Certificate -

Lake Ginninderra College

Certificate III - Business

Canberra Institute of Tech

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Fangafua Hausia