Fangyu (Karen) Liu
Belmore,NSW
Summary
Offering excellent leadership and team-building skills to foster positive retail environment, eager to learn and grow in this role. Brings solid understanding of customer service and retail operations, combined with strong organizational and problem-solving abilities. Ready to use and develop leadership and retail management skills in Desired Position role.
Overview
4
4
years of professional experience
Work History
Store Manager
W Cosmetics
08.2024 - Current
- Oversaw daily operations, ensuring efficient store management and exceptional customer service.
- Cultivated a cooperative atmosphere by training and developing team members.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, enhancing product placement strategies.
- Conducted regular staff performance evaluations, promoting continuous improvement initiatives.
- Managed vendor relationships, negotiating favorable terms to ensure quality supplies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Staff
Imbeau Cosmetics
02.2022 - 03.2024
- Assisted in inventory management, ensuring accurate stock levels for cosmetic products.
- Supported team in daily operations, maintaining cleanliness and organization of workspace.
- Engaged with customers, providing product information and enhancing shopping experience.
- Collaborated in visual merchandising efforts to improve product displays and customer engagement.
Education
Bachelor of Science -
Sydney Institute of Traditional Chinese Medicine
Sydney 11.2023
High School Diploma -
Strathfield Girls High School
Strathfield 11.2016
Skills
Customer Service & Sales Retail Operations Management Team Leadership & Training
Inventory & Merchandising Control Bilingual: English & Mandarin
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Store Manager
W Cosmetics
08.2024 - Current
Staff
Imbeau Cosmetics
02.2022 - 03.2024
Bachelor of Science -
Sydney Institute of Traditional Chinese Medicine
High School Diploma -
Strathfield Girls High School