Fanny WELTER BERTEMES

Motivated and detail-oriented graduate with a Bachelor's degree in Strategy and Innovation, supported by a strong academic foundation in mathematics, chemistry, physics, and biology. Experienced in logistics, operations, administrative support, and customer service through internships in warehousing, animal care, nursery work, and commercial settings. Skilled in process optimization, data verification, route evaluation, inventory management, and WMS/Excel-based reporting. Committed to animal welfare with hands-on experience in caring for various animals. Recognized for adaptability, strong communication skills, and a proactive analytical mindset in dynamic work environments.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Equestrian sport and I participate at jumping tournaments

• Contributed to restructuring inbound and outbound warehouse processes by creating an Excel-based visualisation that improved clarity of pick-and-pack workflows.
• Improved delivery efficiency by analysing customer order priorities, truck utilisation, and geolocation data to support optimised route planning.
• Supported problem-solving within the department through continuous monitoring and close collaboration with the IT team to adapt the WMS.
• Helped digitalise the company’s holiday request system by developing and implementing a tablet-based solution used across eight departments.
• Strengthened customer service processes by preparing service proposals and contributing to the English-language presentation of a full 3PL offer.
• Enhanced supplier management by analysing invoices, clarifying cost discrepancies, and participating in discussions on purchasing and renting handling equipment.
• Improved inventory accuracy and warehouse organisation by performing stock checks, optimising customer inventory levels, and introducing QR-code labelling systems.
• Increased reporting reliability through WMS data entry, verification of a new customer database, stock-turnover analysis, and dashboard updates.
• Supported major logistics projects, including IT-migration stock optimisation, route-optimisation strategy evaluation, and international tender analysis.
• Contributed to commercial operations by reviewing an English-language trade contract, preparing a question catalogue, communicating with the customer, and analysing their responses.