Fao Elaine Nu'ufolau Vine
Airds,NSW
Summary
Demonstrated strong customer service skills in both phone and face-to-face interactions. Committed to delivering exceptional effort in all tasks and responsibilities. Adapted quickly to new challenges and performed effectively under pressure. Recognized importance of creating positive first impressions and striving for customer satisfaction. Collaborated effectively with team members while maintaining respect for employers and colleagues. Gained extensive experience in warehousing operations.
Overview
9
9
years of professional experience
Work History
Work Study Student
Cafe (Campbelltown) - Work Experience.
Campbelltown, NSW
01.2017 - 02.2017
- Executed daily cleaning and sanitation of tables to maintain a hygienic kitchen environment.
- Processed customer orders efficiently. Maintained cleanliness and organization of work area.
- Facilitated weekly sales promotions by strategically displaying reduced prices on selected items.
- Assisted with stocktaking, order processing, and providing table service. Supported team members in managing stock levels and fulfilling customer orders efficiently. Facilitated a positive dining experience through attentive table service and prompt order taking.
- Oversaw workplace cleanliness and compliance with occupational safety and health standards.
- Assisted in unloading new stock. Handled challenging customer interactions. Maintained cleanliness of work environment. Supported manager and chef with various tasks. Balanced cash register operations. Performed cleaning duties including washing dishes and stacking dishwasher. Cleaned floors and effectively communicated with team members.
Warehouse Worker
ALSCO
Ingleburn
01.2019 - 12.2019
- Executed washing and cleaning operations for garments from diverse hospital facilities.
- Assisted in washing and drying clothing items. Supported maintenance of cleanliness of various textiles. Provided help in handling laundry tasks efficiently.
- Oversaw cleaning and maintenance of rubbish areas to ensure a safe and hygienic environment.
- Organized and sorted through laundry to ensure quality of all items.
Warehouse Worker
Bromic Ingleburn
Ingleburn
01.2020 - 07.2022
- Assisted in organizing and preparing items for shipment. Supported inventory management through efficient picking and packing of products.
- Assisted in conducting RF scans to support project requirements. Supported teams by performing RF scanning to ensure compliance with specifications. Facilitated RF scanning processes to aid in project execution.
- Facilitated communication with customers regarding delivery issues to ensure resolution.
Receptionist Administrator
IRON MOUNTAIN AUSTRALIA- Records and Data Management
Liverpool, NSW
08.2022 - 11.2023
- Managed hospital file maintenance to support efficient operations and compliance with regulations.
- Handled phone queries from hospitals to facilitate effective information exchange and support healthcare operations.
- Managed the courier booking process while overseeing delivery ETA confirmations. Oversaw the coordination of courier services and ensured timely delivery updates. Directed courier logistics and maintained communication regarding estimated delivery times.
- Oversaw data entry processes to guarantee accuracy and efficiency. Managed organization of data records to streamline access and retrieval. Collaborated with team members to facilitate timely information updates.
Account Executive - Payables and Receivables
SBS Fence & Toilet Hire Pty Ltd
Sydney, NSW
12.2023 - 04.2026
- Directed management of accounts payable and receivable to support financial operations and maintain cash flow.
- Developed and executed efficient data entry processes to improve invoicing accuracy.
- Engaged with cross-functional teams to identify and resolve inconsistencies in financial documentation.
- Conducted analysis of account trends to drive improvements in operational efficiency.
Education
Higher school certificate - Music, Hospitality, English, Sports Lifestyle and Recreation, Photography
INGLEBURN HIGH SCHOOL
01.2017
Skills
- Assisted in managing email communications to support team collaboration Facilitated the organization of inboxes to enhance information retrieval Provided guidance on email etiquette and best practices to improve communication
- Leveraged Microsoft Office Suite to support team operations efficiently, including document formatting in Word, data management in Excel, and presentation creation in PowerPoint Utilized Word, Excel, and PowerPoint to aid in daily administrative tasks, ensuring accurate and timely completion of assignments
- Executed data entry tasks within in-house database to ensure accurate record-keeping
- Delivered exceptional customer service through effective phone communication
Languages
Samoan
Full Professional
English
Full Professional
Timeline
Account Executive - Payables and Receivables
SBS Fence & Toilet Hire Pty Ltd
12.2023 - 04.2026
Receptionist Administrator
IRON MOUNTAIN AUSTRALIA- Records and Data Management
08.2022 - 11.2023
Warehouse Worker
Bromic Ingleburn
01.2020 - 07.2022
Warehouse Worker
ALSCO
01.2019 - 12.2019
Work Study Student
Cafe (Campbelltown) - Work Experience.
01.2017 - 02.2017
Higher school certificate - Music, Hospitality, English, Sports Lifestyle and Recreation, Photography
INGLEBURN HIGH SCHOOL