Fara Sadat
Hornsby,NSW
Summary
High-energy Sales associate offering over 10 years of customer service experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.
Overview
14
14
years of professional experience
Work History
Management Assistant
Call Cleaning and Property Maintenance
2022.02 - Current
- Maintained a punctual attendance record while also being flexible with scheduling as needed for after-hours or weekend assignments.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained open communication channels with supervisors regarding task progress, potential issues, or suggestions for improvement.
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Visually inspected area for overlooked aspects.
- Ensured positive client experiences by delivering timely, high-quality cleaning services tailored to their needs.
- Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
Sales
Save on Foods
2012.10 - 2022.02
- Engaged with customers to effectively build rapport
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Completed orders and organized product deliveries to meet customer timetables.
- Developed, marketed and sold full range of products and support services.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Provided positive first impressions to welcome existing, new and potential customers.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Walmart Cashier
Api Group Corporation
2010.07 - 2012.08
- Monitored self-checkout systems and provided assistance or intervention where required.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Associate of Science - Business
Davenport University
Lansing Michigan02.2011
High School Diploma -
East Lansing High School
East Lansing06.2006
Skills
- Customer assistance
- Stocking and Replenishing
- Point of Sale Knowledge
- Time management skills
- Cash Register Operation
- Reliability and punctuality
- Professionalism and Courtesy
- Written and verbal communication
- Refunds and exchanges
- Payment Processing
- Conflict Resolution
Timeline
Management Assistant
Call Cleaning and Property Maintenance
2022.02 - Current
Sales
Save on Foods
2012.10 - 2022.02
Walmart Cashier
Api Group Corporation
2010.07 - 2012.08
Associate of Science - Business
Davenport University
High School Diploma -
East Lansing High School
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