Farah Aden
Summary
Organized and attentive team member successful at staying ahead of fast-paced demands by effectively coordinating documentation, inventories and team schedules. Efficient in ordering new product and reporting on important trends. Manages high workload successfully by employing excellent multitasking and prioritization skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Warehouse Operator
Toll Logistics
02.2022 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
Building Surveyor
Checkpoint
07.2021 - 12.2021
- Performed field calculations to complete assessments.
- BCA assessment and reporting
- carrying out inspection
- preparing plans and documentation for building permits
- Tenancy fit outs
Building Surveyor
Steve Watson And Partners
09.2019 - 12.2020
- Assessed individual survey project needs and planned workflows.
- reading and interpreting working plans.
- fee proposals
- organising inspections with sub contractors
- Keeping stakeholders up to date
- Conducting building audits and compliance checks
Customer Service Agent
Coles Online
08.2015 - 06.2018
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Addressed customer account discrepancies and concerns.
- Adapted to new applications and maintained knowledge of current technologies.
- Managing loads and run sheets efficiently.
- Reporting and recording damages daily.
- Checking vehicle tyre pressure, fluid levels and scheduled any repairs required.
Customer Service / Produce 2IC
Woolworth
03.2007 - 12.2014
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept tidy and organized area to comply with cleanliness standards.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Preparing and handling fresh food
- Delegating tasks
- Rostering employees
Education
Advanced Diploma - Building Surveying
Victoria University Polytechnic
Melbourne, VIC11.2019
Skills
- Continuous Improvement Strategies
- Safety and Risk Assessments
- Community Integration
- Critical Thinking
- Customer Service Management
- Communications Strategies
Languages
Somali
Native or Bilingual
Arabic
Professional Working
Timeline
Warehouse Operator
Toll Logistics
02.2022 - 08.2023
Building Surveyor
Checkpoint
07.2021 - 12.2021
Building Surveyor
Steve Watson And Partners
09.2019 - 12.2020
Customer Service Agent
Coles Online
08.2015 - 06.2018
Customer Service / Produce 2IC
Woolworth
03.2007 - 12.2014
Advanced Diploma - Building Surveying
Victoria University Polytechnic
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