FARAH KHANDAKER
Pennant Hills,NSW
Summary
Highly motivated and detailed-oriented candidate passionate about using data to improve clinical goals and customer experience. Skilled at leveraging data to develop actionable solutions and utilizing data mining and data visualization to create meaningful insights. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Officer
YMCA
10.2022 - Current
- Resolved customer issues in an efficient and timely manner.
- Processing payments and scheduling bookings, fixtures
- Set up courts and reporting incidents
- Provided customer service in a courteous and professional manner.
- Answered customer inquiries via telephone, email and face-to-face contact.
First aider
St John’s Ambulance
04.2022 - Current
- Provide immediate first aid in sports/music events
Education
B.Sc - Computer-Science and Neuroscience
University of Sydney
12.2023
IB Diploma -
German International School
11.2019
Skills
- Technical skills: Java, Python (proficient), C (intermediate), React (beginner)
- Image processing: predicting segmentation masks
- Data analysis: 3D modelling of proteins
- 2D-3D Animation/ digital multi-media
Additional Information
- Extracting relevant dataset
- Image processing
- Processes, Signals, Dynamic Memory Allocation - C
- Git
- Docker used for university assessment
- Gradle
- Animation/multi-media - Processing/Python
Certification
- AWS Solutions Architect Associate - currently undertaking
Affiliations
- Contemporary and tap dancer
- Motorbike riding
- Hiking and camping
References
References available upon request.
Timeline
Customer Service Officer
YMCA
10.2022 - Current
First aider
St John’s Ambulance
04.2022 - Current
B.Sc - Computer-Science and Neuroscience
University of Sydney
IB Diploma -
German International School
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