Farah Khandaker
Medical Laboratory Technician
Darlinghurst
Summary
I’m passionate about accurate, high-quality laboratory science and about learning new techniques like electron microscopy. Through my degree I gained solid hands-on experience in specimen handling, developing strong analytical and quality-control skills. My work experience and volunteering with St John Ambulance strengthened my ability to manage competing priorities, communicate clearly with diverse people, and handle sensitive information such as patient data responsibly. I’m excited to bring my technical foundation, teamwork and customer focus to support efficient, accurate pathology services at Concord Hospital.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Customer Service Officer
YMCA NSW
09.2022 - 07.2024
- Oversaw high volumes of enquiries, bookings, hirings, and admissions for sporting facilities, ensuring seamless day-to-day operations.
- Maintained accurate member records including personal, payment and medical details, ensuring confidentiality and compliance with organisational policies.
- Coordinated schedules for social sport competitions and coached basketball sessions, working with diverse stakeholders to deliver timely, high-quality programs.
- Consistently resolved scheduling conflicts and customer issues promptly, improving customer satisfaction scores/feedback.
- Introduced a simple tracking system for bookings that reduced double-bookings and saved staff time.
Data Scientist Intern
Millennium Information Solution Ltd.
01.2025 - 04.2025
- Collected, cleaned and validated financial transaction datasets to ensure accuracy and integrity before analysis.
- Applied statistical and machine-learning methods (including logistic regression and autoencoders) to model credit scores and detect anomalous transactions.
- Maintained strict confidentiality of sensitive financial data in line with company policies and regulatory requirements.
- Developed and tested an autoencoder model for fraud detection, focusing on reducing validation loss and preparing for API deployment.
- Created 3D visualisations of high-dimensional data using PCA and Plotly to support clearer interpretation of model outputs.
- Produced reports and documentation to communicate data quality insights and modelling results to supervisors.
Education
Bachelor of Science - Computer Science with Neuroscience
University of Sydney
Sydney, Australia02-2024
Skills
Laboratory Techniques
- Aseptic handling, microbial culture, microscopy (light and dissecting), reagent preparation, sterilisation, specimen handling and disposal
- Accurate recording and reporting of experimental data in line with quality standards
- Familiarity with Laboratory Information Systems, patient data entry protocols and quality systems
Equipment Operation
- Operation of laboratory equipment with familiarity in maintenance, calibration checks and troubleshooting under supervision
- Preparation, monitoring and storage of reagents; assistance with stock control and ordering
Analytical & Problem-Solving
- Strong data collection, analysis and interpretation abilities
- Ability to apply established principles in laboratory settings to identify and resolve issues efficiently
Organisational & Interpersonal
- Time management and prioritisation to meet deadlines without compromising quality
- Effective collaboration with peers and supervisors while working autonomously to deliver results within specified timeframes
- Customer-focused approach with strong oral and written communication skills gained from YMCA employment and St John Ambulance volunteering
- Proven ability to manage competing priorities in busy environments
Safety, Quality & Continuous Improvement
- Knowledge of Work Health & Safety protocols, laboratory safety procedures, confidentiality requirements and relevant legislation
- Commitment to quality management, continuous improvement and adherence to standard operating procedures
Availability & Flexibility
- Willing and able to participate in a 24/7 roster and on-call duties
- Eager to undertake training and keep skills current
Certification
Medical Terminology
Academic Awards
IB Diploma Scholarship - German International School
Chosen for the IB Diploma Scholarship based on academic and extra-curricular merit.
Timeline
Medical Terminology
08-2025
Data Scientist Intern
Millennium Information Solution Ltd.
01.2025 - 04.2025
Customer Service Officer
YMCA NSW
09.2022 - 07.2024
Bachelor of Science - Computer Science with Neuroscience
University of Sydney
Similar Profiles
Karsyn McConnellKarsyn McConnell
Customer Service Officer at Ymca NswCustomer Service Officer at Ymca Nsw
Brooke HughesBrooke Hughes
Swimming Instructor at Belgravia Leisure (Formerly YMCA NSW), GungahlinSwimming Instructor at Belgravia Leisure (Formerly YMCA NSW), Gungahlin
Rachel ScarlettRachel Scarlett
Senior Program Officer – ECO – Sector and Community Readiness at NSW Department of EducationSenior Program Officer – ECO – Sector and Community Readiness at NSW Department of Education
Selim BenelSelim Benel
Retail Supervisor at Loulou BakeryRetail Supervisor at Loulou Bakery
RYAN RAYANARYAN RAYANA
Project Manager - Art Director at Wiweka MusicProject Manager - Art Director at Wiweka Music