Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Farah Mohamad

Riverwood,NSW

Summary

Proven in enhancing customer experiences at Butter Bear Cafe, I excel in beverage preparation and customer service, showcasing strong multitasking and a team player attitude. Achieved a loyal clientele through exceptional service and efficiency, while mastering bar equipment and hygiene standards. Demonstrated reliability and hospitality service expertise, contributing significantly to workplace harmony and operational success.

Overview

2
2
years of professional experience

Work History

Bartender/ Barista

Butter Bear Cafe
07.2024 - Current
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Floor Worker

@iconic Cafe
10.2022 - Current
  • Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
  • Stood for long hours, lifted heavy loads and maintained fast pace.
  • Safely operated equipment such as pallet jacks and forklifts, minimizing the risk of accidents or damage to merchandise.
  • Collaborated with team members to complete daily tasks and achieve store goals.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Sir Joseph Banks High School
Revesby, NSW

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Team player attitude
  • Cleanliness and hygiene
  • Cash Register Operation
  • Hospitality service expertise
  • Food Service
  • Beverage Preparation
  • Bar Equipment Familiarity

Timeline

Bartender/ Barista

Butter Bear Cafe
07.2024 - Current

Floor Worker

@iconic Cafe
10.2022 - Current

Sir Joseph Banks High School

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Farah Mohamad