Farah Cassendra (Cassie) Jamal
Sydney,NSW
Summary
Motivated professional with extensive experience in customer-oriented sectors, demonstrating strong problem-solving abilities and effective leadership. Proven track record of fostering relationships with clients and team members, contributing to team success and positive outcomes. Committed to ethical practices and continuous learning, with a focus on adapting to new challenges. Versatile and proactive, ready to leverage skills in a dynamic work environment.
Overview
16
16
years of professional experience
Work History
Business Administrator
Kho and Lee Property Group, Ultimo
Ultimo, NSW
01.2023 - 12.2023
- Oversaw end-to-end rental and sales listing processes, enhancing property visibility.
- Updated company websites to ensure accurate property information and advertising.
- Administered advertising budgets, invoices, and sales checklists for financial accuracy.
- Ensured customer satisfaction through prompt responses to inquiries.
- Implemented efficient database management to streamline operations.
- Assisted agents with viewings, open houses, and auctions to facilitate sales.
- Managed reception duties, contributing to overall office efficiency.
- Participated in weekly meetings to remain informed about office developments.
Receptionist and General Administration
Pyrmont First National Real Estate
Pyrmont, NSW
05.2022 - 10.2022
- Oversaw reception and administrative functions to enhance client relations.
- Coordinated tenant maintenance and property documentation to ensure operational efficiency.
- Facilitated effective communication across stakeholders to support leasing activities.
Office Administrator
IFSA PTY LTD/IBA Group Pty Ltd, Auburn
Auburn, NSW
10.2015 - 01.2020
- Streamlined administration system to boost organizational efficiency.
- Orchestrated Board of Directors Meetings, managing Board Papers and Minutes.
- Supervised reception area, ensuring professional front-line services.
- Coordinated office procedures to enhance functionality across departments.
Employment Consultant
MTC Australia, Bondi Junction
Bondi Junction
08.2014 - 06.2015
- Delivered Job Seeker services in alignment with DEEWR contractual obligations and MTC policies.
- Assessed Job Seekers during initial contact and ongoing case management to evaluate support needs.
- Conducted regular reviews to enhance job readiness for employment or education opportunities.
- Marketed Job Seekers and MTC Australia to potential employers to secure sustainable employment outcomes.
- Achieved and exceeded all KPIs, individual and team objectives, including targets and service requirements.
Trainer/ Ready 4 Work Facilitator
Jobfind Australia, Maroubra & Lakemba
Maroubra & Lakemba, NSW
01.2008 - 01.2011
- Executed Ready 4 Work program for 'Job Ready' individuals.
- Assessed job seekers' skills, goals, and circumstances to tailor support.
- Activated participants through group activities, fostering commitment to routines.
- Delivered training on effective interview techniques to improve success rates.
- Prepared job seekers for employment acceptance, targeting minimum retention of 26 weeks.
Education
Certificate IV -
Training And Assessment TAE 40122
Tafe,NSW01.2024
Certificate IV -
Real Estate Practice Tafe, Australia
Tafe, NSW07-2021
Certificate of Attainment -
Strata Management
ACOP, NSW01.2020
Certificate IV -
Training And Assessment TAA 40104
MWT, NSW01.2008
Financial Certificate III -
St George Bank, Australia
NSW01.2002
HSC -
Kajang High School
Malaysia12-1995
Skills
- Communication skills
- Leadership abilities
- Training and presentation
- Team collaboration
- Adaptability and flexibility
- Customer service excellence
- Critical thinking
- Banking expertise
- Microsoft Office proficiency
References
Will be provided upon request.
Languages
English
Professional
Malay
Professional
Timeline
Business Administrator
Kho and Lee Property Group, Ultimo
01.2023 - 12.2023
Receptionist and General Administration
Pyrmont First National Real Estate
05.2022 - 10.2022
Office Administrator
IFSA PTY LTD/IBA Group Pty Ltd, Auburn
10.2015 - 01.2020
Employment Consultant
MTC Australia, Bondi Junction
08.2014 - 06.2015
Trainer/ Ready 4 Work Facilitator
Jobfind Australia, Maroubra & Lakemba
01.2008 - 01.2011
Certificate IV -
Training And Assessment TAE 40122
Certificate IV -
Real Estate Practice Tafe, Australia
Certificate of Attainment -
Strata Management
Certificate IV -
Training And Assessment TAA 40104
Financial Certificate III -
St George Bank, Australia
HSC -
Kajang High School
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