Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Farah Cassendra (Cassie) Jamal

Sydney,NSW

Summary

Motivated professional with extensive experience in customer-oriented sectors, demonstrating strong problem-solving abilities and effective leadership. Proven track record of fostering relationships with clients and team members, contributing to team success and positive outcomes. Committed to ethical practices and continuous learning, with a focus on adapting to new challenges. Versatile and proactive, ready to leverage skills in a dynamic work environment.

Overview

16
16
years of professional experience

Work History

Business Administrator

Kho and Lee Property Group, Ultimo
Ultimo, NSW
01.2023 - 12.2023
  • Oversaw end-to-end rental and sales listing processes, enhancing property visibility.
  • Updated company websites to ensure accurate property information and advertising.
  • Administered advertising budgets, invoices, and sales checklists for financial accuracy.
  • Ensured customer satisfaction through prompt responses to inquiries.
  • Implemented efficient database management to streamline operations.
  • Assisted agents with viewings, open houses, and auctions to facilitate sales.
  • Managed reception duties, contributing to overall office efficiency.
  • Participated in weekly meetings to remain informed about office developments.

Receptionist and General Administration

Pyrmont First National Real Estate
Pyrmont, NSW
05.2022 - 10.2022
  • Oversaw reception and administrative functions to enhance client relations.
  • Coordinated tenant maintenance and property documentation to ensure operational efficiency.
  • Facilitated effective communication across stakeholders to support leasing activities.

Office Administrator

IFSA PTY LTD/IBA Group Pty Ltd, Auburn
Auburn, NSW
10.2015 - 01.2020
  • Streamlined administration system to boost organizational efficiency.
  • Orchestrated Board of Directors Meetings, managing Board Papers and Minutes.
  • Supervised reception area, ensuring professional front-line services.
  • Coordinated office procedures to enhance functionality across departments.

Employment Consultant

MTC Australia, Bondi Junction
Bondi Junction
08.2014 - 06.2015
  • Delivered Job Seeker services in alignment with DEEWR contractual obligations and MTC policies.
  • Assessed Job Seekers during initial contact and ongoing case management to evaluate support needs.
  • Conducted regular reviews to enhance job readiness for employment or education opportunities.
  • Marketed Job Seekers and MTC Australia to potential employers to secure sustainable employment outcomes.
  • Achieved and exceeded all KPIs, individual and team objectives, including targets and service requirements.

Trainer/ Ready 4 Work Facilitator

Jobfind Australia, Maroubra & Lakemba
Maroubra & Lakemba, NSW
01.2008 - 01.2011
  • Executed Ready 4 Work program for 'Job Ready' individuals.
  • Assessed job seekers' skills, goals, and circumstances to tailor support.
  • Activated participants through group activities, fostering commitment to routines.
  • Delivered training on effective interview techniques to improve success rates.
  • Prepared job seekers for employment acceptance, targeting minimum retention of 26 weeks.

Education

Certificate IV -

Training And Assessment TAE 40122
Tafe,NSW
01.2024

Certificate IV -

Real Estate Practice Tafe, Australia
Tafe, NSW
07-2021

Certificate of Attainment -

Strata Management
ACOP, NSW
01.2020

Certificate IV -

Training And Assessment TAA 40104
MWT, NSW
01.2008

Financial Certificate III -

St George Bank, Australia
NSW
01.2002

HSC -

Kajang High School
Malaysia
12-1995

Skills

  • Communication skills
  • Leadership abilities
  • Training and presentation
  • Team collaboration
  • Adaptability and flexibility
  • Customer service excellence
  • Critical thinking
  • Banking expertise
  • Microsoft Office proficiency

References

Will be provided upon request.

Languages

English
Professional
Malay
Professional

Timeline

Business Administrator

Kho and Lee Property Group, Ultimo
01.2023 - 12.2023

Receptionist and General Administration

Pyrmont First National Real Estate
05.2022 - 10.2022

Office Administrator

IFSA PTY LTD/IBA Group Pty Ltd, Auburn
10.2015 - 01.2020

Employment Consultant

MTC Australia, Bondi Junction
08.2014 - 06.2015

Trainer/ Ready 4 Work Facilitator

Jobfind Australia, Maroubra & Lakemba
01.2008 - 01.2011

Certificate IV -

Training And Assessment TAE 40122

Certificate IV -

Real Estate Practice Tafe, Australia

Certificate of Attainment -

Strata Management

Certificate IV -

Training And Assessment TAA 40104

Financial Certificate III -

St George Bank, Australia

HSC -

Kajang High School
Farah Cassendra (Cassie) Jamal