Summary
Overview
Work History
Skills
Languages
Additional Information
Timeline
Generic

Farahnaz Mirza Mohammad

Toongabbie,NSW

Summary

I am currently a manager at the salon in Epping. I plan, supervise and maintain the daily duties at the salon. I see myself as a results-oriented, driven, and self-motivated person who is very driven to develop deeper, long-lasting relationships with clients. I have 10+ years experience in planning, organizational skills , supervising & management. I am now looking to broaden my experience & transition into new role.

Overview

11
11
years of professional experience

Work History

Manager

The Salon
03.2013 - Current
  • Experience in conducting training for staff members.
  • Strong communication skills, with excellent interpersonal skills.
  • Strong team player with positive work ethic.
  • Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Conducted performance evaluations for staff members, offering constructive feedback and setting goals for improvement.
  • Assisted in designing salon layout to optimize space utilization and create an inviting atmosphere for guests.
  • Implemented safety protocols to maintain a clean and sanitary environment for clients and staff alike.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Acted as first point of contact and supervised the salon.
  • Delegated workplace responsibility to appropriate staff.


Training Skills:

  • Certificate III in hair dressing.
  • Certificate IV in hair dressing. (Advanced Haircut & Colours).
  • Certificate in eyelash extension course. (Volume & Classic)
  • Certificate in cosmetic tattoo. (Ombre brows, Eyeliner & Lipblush)
  • Awarded as Student of the year in certificate IV in hair dressing.

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Management
  • Strategic Planning
  • Workforce Management
  • Problem Resolution
  • Positive Attitude
  • Problem-solving aptitude

Languages

dari

Additional Information

References available on request

Timeline

Manager

The Salon
03.2013 - Current
Farahnaz Mirza Mohammad