Faraz Hussain
11/140 Dickward Drive, Coconut Grove,Australia
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Gema Aviation (Qantas Club Darwin)
04.2022 - Current
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Restaurant Manager
Red Rooster Restaurant
12.2020 - 03.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Purchased adequate quantities of food, beverages, equipment and supplies.
Assistant Store Manager
Red Rooster Restaurant
10.2016 - 11.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Supervisor
Domino's Pizza
12.2016 - 07.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Education
Masters of Professional Accounting -
Holmes Institute
Brisbane, QLD12.2020
MBA - Master of Business Administration
Charles Sturt University
Brisbane, QLD10.2018
Skills
- Staff Management
- Manage Budgets
- Business Administration
- Recruiting and Interviewing
- Business Management Principles
- Sales Strategies
- Staff Training
- Time Management
- Coordinate Events
- Microsoft office
- Customer Service
- Health and Safety Regulations
Languages
Urdu
Native or Bilingual
English
Full Professional
Timeline
Assistant Manager
Gema Aviation (Qantas Club Darwin)
04.2022 - Current
Restaurant Manager
Red Rooster Restaurant
12.2020 - 03.2022
Supervisor
Domino's Pizza
12.2016 - 07.2018
Assistant Store Manager
Red Rooster Restaurant
10.2016 - 11.2020
Masters of Professional Accounting -
Holmes Institute
MBA - Master of Business Administration
Charles Sturt University
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