Summary
Overview
Work History
Education
Skills
Accoplishments
Timeline
Generic
Fardia Sumaiya Sharowath

Fardia Sumaiya Sharowath

Sylhet

Summary

  • Goal-oriented and adaptable professional with strong organizational and interpersonal skills. Proven ability to thrive in fast-paced environments, consistently approaching challenges with a positive and solutions-focused mindset. Dedicated to continuous professional growth and contributing effectively to team and organizational success.

Overview

6
6
years of professional experience

Work History

Customer Relationship Executive

CFE (Centre for Education)
03.2025 - Current
  • Strengthened customer relationships by providing timely and accurate information on products and services.
  • Increased customer satisfaction through efficient handling of inquiries, complaints, and concerns.
  • Delivered prompt service to prioritize customer needs.

Academic Mentor & Dance Instructor (Volunteer)

KIN
01.2019 - 01.2022
  • Company Overview: A Voluntary Organization of SUST
  • Actively participated in an intensive 10-session research project aimed at enhancing academic writing skills
  • Developed expertise in academic writing, including advanced essay structure, argumentation, clarity of expression, and the art of self-editing, positioning me as a more effective communicator and writer
  • A Voluntary Organization of SUST

Education

Bachelor of Arts - English Language and Literature

Shahjalal University of Science & Technology (SUST)
01.2023

Higher Secondary Certificate - Science

Scholarshome School and College
01.2017

Secondary School Certificate - Science

Scholarshome School and College
01.2015

Skills

  • MS Excel
  • MS Word
  • MS Power Point
  • Adobe Illustrator
  • Canva
  • Excellent communication
  • Organizational skills
  • Team collaboration

Accoplishments

  • University Scholarship, 01/01/18
  • University Scholarship, 01/01/19
  • Certificate of Participation: International Conference on 'Refugee, Resistance and Recognition: Global Literary Representation in [Post]post-colonial Perspectives', 05/31/23, Department of English (SUST)

Timeline

Customer Relationship Executive

CFE (Centre for Education)
03.2025 - Current

Academic Mentor & Dance Instructor (Volunteer)

KIN
01.2019 - 01.2022

Higher Secondary Certificate - Science

Scholarshome School and College

Secondary School Certificate - Science

Scholarshome School and College

Bachelor of Arts - English Language and Literature

Shahjalal University of Science & Technology (SUST)

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Fardia Sumaiya Sharowath