Fardin Hossain
Hawthorn,VIC
Summary
An enthusiastic professional with a varied skill set, I am adept in communication, listening, and interpersonal interactions. My background in customer relationship management and data handling has honed my adaptability and problem-solving abilities. From contributing to local councils to tutoring in sciences, I've cultivated a friendly teaching approach and an ongoing commitment to a Physics degree, underscoring my dedication to education and service excellence. Looking ahead, I bring a strong sense of responsibility and a commitment to exceed expectations in diverse professional landscapes.
Overview
4
4
years of professional experience
Work History
Surveyor
Metropolis Research
12.2022 - Current
- Represented the company in surveys for local councils, refining exceptional communication skills.
- Encouraged participation through clear and persuasive communication.
- Honed active listening for eliciting candid responses.
- Evolved into an adept public ambassador, showcasing strong communication and public relations abilities.
Customer Service Team Member
Coles
08.2022 - Current
- Excelled as a Customer Service member at Coles Services, delivering exceptional service through effective communication.
- Proactively assisted customers with inquiries and offered product guidance, contributing to a positive shopping experience.
- Politeness and enthusiasm characterized my interactions, enhancing customer satisfaction.
- Managed trolley maintenance alongside customer service, showcasing a commitment to excellence in service delivery.
Marketing Assistant
Unikey Global, Me
04.2022 - 05.2022
- Played a pivotal role as a Marketing Officer, engaging customers through effective communication and strategic insights.
- Proactively reached out to individuals, demonstrating exceptional communication skills.
- Built trust and empathy with clients, transforming prospects into loyal customers.
- Proficient in persuasive communication, customer relationship management, and aligning services with customer needs, contributing to the company's growth and success.
Physics and Chemistry Teacher
Tasveer Academy
01.2020 - 12.2021
- As an IAL (International A-Level) Physics and Chemistry teacher, I began teaching at a young age while pursuing my bachelor's degree in physics, developing an approachable teaching style.
- Effectively engaged students of similar age groups, emphasizing a friendly and tailored teaching approach.
- Gained insights into understanding students' needs and offered efficient, personalized instruction based on personal learning experiences.
- Fostered personal and academic growth while guiding young learners to grasp the intricacies of physics.
Education
Bachelor degree - Physics
Swinburne University of Technology
Hawthorn, VICSkills
- Clear communication of complex information
- Attentive listening and needs assessment
- Empathetic engagement and individualized support
- Robust problem-solving and objection handling
- Relationship management enhancing customer loyalty
- Precise data collection and confidentiality
- Community engagement and public relations
- Tailored academic instruction and guidance
- Expertise in physics and chemistry
- Dynamic and effective teaching methodology
Timeline
Surveyor
Metropolis Research
12.2022 - Current
Customer Service Team Member
Coles
08.2022 - Current
Marketing Assistant
Unikey Global, Me
04.2022 - 05.2022
Physics and Chemistry Teacher
Tasveer Academy
01.2020 - 12.2021
Bachelor degree - Physics
Swinburne University of Technology
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