Farhad Azizi
Hope Valley,SA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Kitchen Crew Hand
School Club
Adelaide, South Australia
02.2017 - 12.2017
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Department Manager
McDonald's Australia
08.2023 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
- Successfully managed seasonal transitions within the department, offering a diverse range of products yearround.
- Reduced waste and shrinkage by implementing proper inventory management techniques.
Shift Manager
McDonald's Australia
12.2022 - 08.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Crew Trainer
McDonald's Australia
09.2020 - 12.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
Crew Member
McDonald's Australia
09.2019 - 09.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Certificate III in Retail - Retail
Hamburger University
05.2023
Year 8-12 -
Roma Mitchell Secondary College
Gepps Cross12.2022
Skills
- Customer Service
- Staff Management
- Team Supervision
- Problem-Solving
- Work Planning and Organization
- Sales Reporting
- Employee Management
- Workflow Coordination
- Staff Hiring and Retention
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceTimeline
Department Manager
McDonald's Australia
08.2023 - Current
Shift Manager
McDonald's Australia
12.2022 - 08.2023
Crew Trainer
McDonald's Australia
09.2020 - 12.2022
Crew Member
McDonald's Australia
09.2019 - 09.2020
Kitchen Crew Hand
School Club
02.2017 - 12.2017
Certificate III in Retail - Retail
Hamburger University
Year 8-12 -
Roma Mitchell Secondary College
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