FARHAN AL RAIHAN
Sydney,Australia
Summary
A dynamic Business Development Manager offering proven expertise in building client partnerships, retaining key accounts and enhancing profit channels. Thriving in a competitive B2B setting with strategic thinking and key decision making skills to close potential clients and secure the best deal for company.
Overview
2
2
years of professional experience
Work History
Account Manager
Canon Australia
01.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Responsible for business development and driving in new clients through prospecting and self generated opportunities.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Negotiated contracts with potential clients and existing customers while upgrading their office hardware and software to secure deals in favour of the business.
Analyst
PwC
10.2022 - 02.2023
- Project based delivery of performing day to day operations and projects associated with mitigating and assessing risk involved in ventures for external clients and corporations.
Guest Relations Executive
Holiday Inn Sydney Airport
08.2022 - 12.2022
- Specialising in various aspects of Front Office Guest Services and overall guest relations throughout the hotel in a collaborative work atmosphere.
Manager
Zeus Street Greek Sydney
06.2022 - 08.2022
- Primary managerial role in a fast-paced QSR establishment in charge of daily operations, supplies, rostering, customer service, employee & people management, stock control, health & safety and budgeting/financial operations.
Education
BBA - Business Administration
University of Western Sydney
03.2023
Skills
- [Software] CRM system proficiency (Salesforce)
- New business prospecting
- Contract Negotiation
- Account Management
- B2B Expertise
- Strategic Planning
- Lead Generation
- Developing proposals
- Cold-calling
- Consultative Sales
- Managing accounts
- Relationship Building
Accomplishments
- Generated $295,000 in customer upgrades and new business revenue individually in the span of the first 5 months of selling as a Sales Intern.
- Appointment record of 55 qualified appointments in 1 month for senior consultants individually through telemarketing and prospecting leads as a Sales Intern.
Canon ABA Printwise Intern of the Year 2023
Hobbies and Interests
- Travel
- Fitness
- Cooking
Timeline
Account Manager
Canon Australia
01.2023 - Current
Analyst
PwC
10.2022 - 02.2023
Guest Relations Executive
Holiday Inn Sydney Airport
08.2022 - 12.2022
Manager
Zeus Street Greek Sydney
06.2022 - 08.2022
BBA - Business Administration
University of Western Sydney
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