Transformational Finance Leader with 20 years of experience enhancing financial governance and ERP-enabled operating models across ANZ, GCC, and Asia. Expertise in financial control and ERP implementation, including SAP ECC and Oracle EBS. Delivered improved financial controls, reduced operational risk, and developed scalable finance processes aligned with business performance and growth objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Finance Systems Support Lead – ANZ
Certinia Pvt. Ltd
Sydney, Australia
07.2022 - Current
Acted as the primary escalation point for enterprise customers, addressing complex issues and facilitating timely resolutions.
Reduced escalation volumes across ANZ region by approximately 45%, improving operational stability and reducing repeat issue drivers.
Improved customer satisfaction outcomes (CSAT) by approximately 25% through consistent handling of complex ERP-driven finance workflow matters.
Improved turnaround time (TTR) by approximately 25% through structured prioritisation discipline and clearer ownership alignment.
Identified structural risk patterns within Year-End and Cash Entry finance processes, influencing Product roadmap prioritisation and enhancing long-term financial process stability.
Strengthened governance discipline across support, customer success, and product functions, enhancing coordination on enterprise finance workflow issues.
Provide regional leadership across ERP-enabled finance and project workflows supporting enterprise operating environments.
Senior Finance Systems Analyst
Certinia Pvt. Ltd
Sydney, Australia
01.2023 - 12.2023
Enhanced continuity of ERP-enabled finance and project workflows across enterprise customer environments, ensuring seamless operations.
Standardized resolution approaches across cross-functional ERP issues impacting financial workflows, fostering collaboration and efficiency.
Strengthened continuity of ERP-enabled finance and project workflows across enterprise customer environments.
Increased stability of finance workflow outcomes through disciplined ownership and resolution of complex issues.
Finance Systems Analyst
Certinia Pvt. Ltd
Sydney, Australia
07.2022 - 12.2022
Improved continuity of finance reporting workflows through integration with ERP platform.
Gained insight into system-enabled dependencies between financial and operational processes.
Enhanced functional depth of integrated finance and project ERP workflows in enterprise environments.
Senior ERP Consultant – Finance Systems
ABT Group Applied Business Technology
Sydney, Australia
01.2019 - 07.2022
Led ERP-enabled finance transformation initiatives improving alignment between finance operating models and system capability across enterprise client environments.
Directed finance module implementation initiatives improving alignment between system configuration and financial control requirements.
Led finance workshops aligning operating processes with ERP capability improving adoption and process consistency.
Delivered multiple ERP upgrade initiatives improving stability of finance reporting environments and continuity of business operations.
Restored operational continuity for key enterprise client by coordinating resolution of a three-year-old system defect.
Received CEO Award recognition for resolving critical backlog and improving delivery confidence across client environment.
Strengthened governance practices for client data sharing, enhancing protection of intellectual property and maintaining delivery transparency.
Enhanced delivery discipline by mentoring junior consultants, contributing to capability maturity within ERP practice.
ERP Consultant – Finance Systems
ABT Group Applied Business Technology
Sydney, Australia
01.2018 - 12.2018
Refined translation of finance requirements into effective ERP configuration outcomes.
Facilitated ERP finance implementation initiatives, enhancing alignment between finance processes and system functionality.
Streamlined implementation and post-go-live optimisation activities for better continuity.
Senior Accountant
Conditionex Group
Sydney, Australia
01.2017 - 01.2018
Improved visibility of project profitability enabling more informed commercial decision-making.
Finance Controlling & Accounting Expert at Animal Nutrition & Health India Private LtdFinance Controlling & Accounting Expert at Animal Nutrition & Health India Private Ltd