Natiza Binte Zaman Nijhum

• Taking inbound calls of customer/clients
• Making outbound calls for customer/clients
• Scheduling meetings
• Providing right information to the customer /clients
• Using and updating database
• Keeping the records of trainee/client/employees
• Keeping the track record of a trainee/ client after the job placement
• Ensuring documents
• Data verification on TMS/Portal
• Using and updating TMS/ Portal
• Solving the queries of the customer

1. Supervise and manage a team of retail staff, including cashiers, sales associates, and stock clerks.

2. Assign tasks and responsibilities to team members and ensure they are carried out effectively.

3. Train staff in delivering exceptional customer service and resolving customer issues.

4. Monitor inventory levels and coordinate with the purchasing department to re-stock merchandise as needed.

5. Organize store displays and layouts to enhance product visibility and attract customers.

6. Supervise cashier and ensure accurate handling of cash.

1. Receive, inspect, and count incoming shipments of goods.

2. Organize and label products for easy identification and retrieval.

3. Update inventory records using a manual or digital system.

4. Pick and pack items according to customer orders.

5. Ensure accuracy and quality control during the packing process.

6. Prepare packages for shipping, including labelling etc.

7. Load and unload trucks, containers, or other vehicles.

8. Properly store items on shellves, racks, or designated areas.

1. Supporting internal and external HR-related activates.

2. Assisting in the requirement process.

3. Identifying job seekers and verifying contacts.

4. Maintaining the office environment

5. Scheduling meetings and interviews.

6. Maintain calendars of the management team.

7. Maintain digital and electronic records of employees.