Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Farhana Tasnim

Melbourne,VIC

Summary

Enthusiastic and detail-oriented Biomedical Science student with proven experience in customer service and front-of-house operations. Skilled in patient communication, appointment scheduling, and maintaining accurate records with confidentiality. Adept at managing busy reception environments, multitasking under pressure, and supporting healthcare teams. Seeking to bring strong organisational and interpersonal skills to a Medical Receptionist role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front of House Staff Member

Nando's
11.2023 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Assisted with order processing and ensured accuracy during peak hours.
  • Maintained cleanliness and organization of front-of-house areas consistently.
  • Collaborated with team members to enhance guest experience and satisfaction.
  • Assisted customers with product selection, delivering personalized service to enhance shopping experience.
  • Maintained visual merchandising standards, ensuring displays were appealing and aligned with brand guidelines.
  • Processed transactions accurately using point-of-sale systems, contributing to efficient checkout experiences.
  • Collaborated with team members to achieve sales targets, fostering a cooperative work environment.

Retail Sales Assistant

Muchima Music and Movie Merch
10.2023 - 09.2024
  • Handled customer inquiries and resolved issues promptly, improving overall satisfaction rates.
  • Organized inventory stockroom and conducted regular counts, supporting effective inventory management practices.
  • Educated customers on product features and promotions, driving engagement and interest in offerings.
  • Participated in training sessions for new staff, sharing knowledge of store operations and best practices.

Education

Bachelor of Science - Biomedical Sciences

RMIT University
Melbourne, VIC
11-2026

Skills

    Core Competencies
  • Patient & client communication
  • Appointment scheduling & diary management
  • Microsoft Office & medical software (basic)
  • Data entry & record management
  • Confidentiality & compliance with privacy standards
  • Cash handling & EFTPOS processing
  • Multitasking in high-pressure environments
  • Team collaboration & conflict resolution

Certification

  • Food Safety HLTFSE001
  • First Aid and CPR
  • RSA

Timeline

Front of House Staff Member

Nando's
11.2023 - Current

Retail Sales Assistant

Muchima Music and Movie Merch
10.2023 - 09.2024

Bachelor of Science - Biomedical Sciences

RMIT University

Similar Profiles

CREATE PROFILE
Farhana Tasnim