Farhan Rana
Pagewood,Australia
Summary
Proven team player with a knack for enhancing customer experiences, I leveraged my fitness industry familiarity and administrative prowess at Legends Gym. By prioritizing health and safety, I significantly improved service efficiency and member satisfaction. My background also includes contributing to team success and operational smoothness at KFC, showcasing my adaptability and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Gym Receptionist
Legends Gym
01.2024 - 06.2024
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
Team Member
KFC
05.2022 - 11.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Certificate IV - Health And Fitness
TAFE
Randwick, NSW06.2025
Certificate III - Health And Fitness
TAFE
Randwick, NSW07.2024
Skills
- Fitness industry familiarity
- Team player attitude
- Administrative tasks
- Health and safety awareness
Timeline
Gym Receptionist
Legends Gym
01.2024 - 06.2024
Team Member
KFC
05.2022 - 11.2022
Certificate IV - Health And Fitness
TAFE
Certificate III - Health And Fitness
TAFE
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