Farheen Siddiqui

• Orchestrated in-person promotional campaigns at industry events, increasing brand visibility and app downloads by an impressive 10%.
• Managed effective relationships with a portfolio of clients, including top-tier universities, vocational training providers, recruitment agencies, and corporate clients across industries. Prepared detailed proposals and pitches for potential clients, tailoring solutions to their unique needs. Secured a contract with a large vocational training consortium, adding $500,000 in annual revenue.
• Collaborated with leading education visa providers such as IDP and Pearson to provide credential verification, compliance, and secure record management.
• Partnered with an Indian government initiative, Digilocker, to integrate EduVerifi’s API into their authentication system, enabling real-time verification of qualifications. This streamlined their compliance with government reporting requirements and saved their administrative team 30 hours per month.

• Demonstrate strong coaching skills, delivering weekly lectures to undergraduate and master’s students in classes of over 100 participants, covering subjects such as Business Process Modelling, User Interface (UI), User Experience (UX) Design, and Project Management, and teaching various tools, including but not limited to BPMN, flowcharts, personas, user stories, Figma, Agile, and Scrum.
• Mentored over 100 students, emphasising practical applications and career readiness, achieving student satisfaction ratings of 98%.
• Spearheaded curriculum innovations, integrating case studies and simulations for real-world relevance.

https://linktr.ee/herequeereverywhere?fbclid=PAAaaw5u1FoWTPryAW2pPm5sz540kqx4Tqaf_odsN3kIocWZscChHxZ

• Founded and hosted the podcast “Here, Queer, Everywhere!”, available on Spotify and Apple Podcasts, an initiative dedicated to amplifying LGBTQIA+ voices, particularly from people of colour, and raising awareness about critical issues impacting the queer community globally.
• Collaborated and interviewed a diverse range of guests, including doctors, professors, theater makers, medical students, and research scholars, providing a platform for rich and impactful discussions.
• Designed survey tools and questionnaires that engaged the public and informed our content strategy, ensuring the topics addressed resonate with the target audience.
• Demonstrated adaptive skills while tailoring questions dynamically during conversations to dive deeper into critical topics, and uncover unique perspectives from guests.
• Demonstrated organisation and resource management skills while coordinating logistics, scheduling interviews, and partnering with the Monash Radio Studio Association to secure professional recording facilities, ensuring high-quality audio production for each episode.

Project 1: Insider Threat Cyber Security

• Designed and facilitated real-world simulations to replicate insider threat scenarios, allowing participants to analyse and respond to potential risks. This hands-on approach provided valuable data on organisational preparedness and behavioural patterns during security incidents.
• Analysed qualitative data from interviews and simulations to identify trends, such as common entry points for insider attacks, and gaps in current security protocols. These insights were compiled into a detailed report, and an analysis was made on how to control and manage risks.
• Assisted in creating engaging visual presentations and infographics to communicate findings to non-technical audiences, making complex cybersecurity concepts accessible and actionable.

Project 2: Co-designing digital interventions to improve mental health in LGBTQ+ community

• Applied empathy models to better understand the lived experiences of participants, ensuring a compassionate approach during interviews and focus group discussions. This method fostered trust and elicited deeply personal insights.
• Designed and conducted thematic analysis using EndNote to identify recurring patterns in participant narratives, such as barriers to accessing mental health services, and the impact of societal stigma.
• Facilitated workshops and design-thinking sessions with participants, enabling the co-creation of potential solutions to improve mental health outcomes for LGBTQIA+ individuals.
• Designed mockup app on Figma for peer support to connect the individuals from the LGBTQIA+ community and conducted test cases.

• Demonstrated relationship management and stakeholder engagement skills by working closely with agents and property managers to understand the unique challenges faced when tracking client interactions, managing property listings, and handling tenant applications. Mapped out current processes, identified gaps, and designed a Salesforce solution, together with the IT team, to automate reminders, and streamline client interactions.
• Demonstrated design skills by conducting interviews with the marketing team during a project to revamp the property listing workflow, and developed wireframes to streamline data flow, visualising how the system would eliminate duplication.
• Exhibited leadership skills by preparing proposals and presentations, frequently using Power BI to create dashboards that visualized property performance metrics, including occupancy rates, and revenue trends.
• Utilised problem-solving by mapping processes, performing data analysis, identifying bottlenecks, and noting delays caused by manual document verification, leading to the implementation of an automated document-checking feature within the CRM, resulting in a 30% reduction in processing time.
• Leveraged consulting and communication skills to explain technical concepts to non-technical staff, facilitating workshops to bridge the gap between IT and business teams.