Farheen Kauser
Harrisdale,WA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
14
14
years of professional experience
Work History
Assistant Manager / Manager
Busy Bees at Cannington
10.2016 - Current
- Assisted in managing daily operations and staff schedules to ensure efficient service delivery.
- Implemented process improvements that increased team productivity and streamlined workflows.
- Trained and mentored staff, enhancing team performance and service delivery.
- Facilitated communication between management and staff, fostering a collaborative work environment.
- Developed standard operating procedures for routine tasks, improving consistency and operational efficiency.
- Resolved customer inquiries and complaints promptly, ensuring high levels of satisfaction and retention.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
Customer Sales Assistant
IGA
12.2012 - 11.2015
- Assisted customers with product selections, enhancing overall shopping experience.
- Managed inventory levels, ensuring availability of popular items and minimizing stockouts.
- Processed sales transactions efficiently, maintaining accuracy and customer satisfaction.
Customer Sales Assistant
SES Fashion Store
06.2012 - 12.2012
- Managed inventory of products and tools, ensuring availability for all appointments and retail sales.
- Maintained a clean, organized, and visually appealing retail environment according to brand standards.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
Education
Diploma In Children Services
Perth, WA09-2012
Bachelor of Science - Mathematics Education
Osmania University
India06-2010
Skills
Customer service
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Telugu
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Assistant Manager / Manager
Busy Bees at Cannington
10.2016 - Current
Customer Sales Assistant
IGA
12.2012 - 11.2015
Customer Sales Assistant
SES Fashion Store
06.2012 - 12.2012
Diploma In Children Services
Bachelor of Science - Mathematics Education
Osmania University