Fariba Fahim
Mount Nelson,Tasmania
Summary
- Dynamic professional offering strong history of success in food service roles. Adept in carrying out tasks with focus on quality and adherence to company standards. Talented individual producing both satisfied customers and exceptional sales growth.
- Energetic Barista specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista and Sandwich Maker
Café Map
Tehran, Iran
08.2020 - 03.2023
1. Prepared and served a variety of coffee beverages, including specialty drinks like lattes, cappuccinos, and mochas, while ensuring high-quality standards in coffee preparation and presentation.
2. Provided exceptional customer service by addressing inquiries, preferences, and taking orders for coffee drinks, food items, and other beverages.
3. Maintained cleanliness and organization in the workspace, including wiping down counters, washing dishes, and stocking shelves with ingredients necessary for making coffee drinks.
4. Assisted in the preparation of baked goods, sandwiches, and salads, ensuring they were made to customer specifications and adhered to food safety regulations.
5. Wrapped, labeled, and dated food items for sale, while also recommending pastries and sandwiches to pair with customers' beverages.
6. Effectively communicated with coworkers to address customer service issues or concerns and verified orders to ensure accuracy.
7. Contributed to a positive customer experience by warmly greeting visitors, promoting excellent customer service, and maintaining safe food handling practices.
8. Assisted in preparing food by cutting, chopping, and marinating meats, vegetables, and fruits, as well as serving food and beverages at take-out counters to provide fast service to waiting guests.
Skills
1 Proficiency in coffee preparation techniques, encompassing latte art, and equipment operation
2 Comprehensive knowledge of coffee varieties, flavors, and brewing methods
3 Skilled in cooking and proficient in sandwich preparation
4 Proficient in food preparation, including safe handling practices
5 Strong customer service skills, adept at engaging with diverse clientele
6 Attention to detail and commitment to maintaining cleanliness and sanitation standards
7 Adaptability and willingness to learn new skills and procedures
8 Active listener with conflict resolution abilities
9 Effective team player with strong collaborative skills
10 Adaptive and creative problem solver
11 Friendly and outgoing demeanor, enhancing customer interactions
12Proficient in work planning and prioritization
Education
Master of TEFL (Teaching English as a foreign Language)
Certification
Certified Barista from Cafeniro Academy (Niroo Cafe | Cafe Niroo - Cafe Niroo)- Tehran, Iran which is certified by Technical & Vocational Training Organization of Iran, Jan-2023
Work Availability
Morning and afternoon shifts, as well as weekends
Personal Information
- Date of Birth: 09/16/81
- Nationality: Iranian
Languages
English
Professional
Persian
Native/ Bilingual
Timeline
Barista and Sandwich Maker
Café Map
08.2020 - 03.2023
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