Fariba Nowrozi
beauty therapist
Narre Warren South,VIC
Summary
Skincare Specialist and Aspiring Dermal Clinician
Experienced beauty therapist with a Diploma of Beauty Therapy (2022) and current role at Sephora, specializing in skincare. Currently in the third year of a Bachelor of Dermal Science, combining academic knowledge with hands-on expertise to provide personalized skincare solutions. Passionate about advancing skin health through education, innovative treatments, and professional recommendations. Skilled in tailoring product advice to diverse client needs while staying at the forefront of industry developments. Dedicated to enhancing client confidence and well-being through exceptional service and care.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Sephora
Chadstone, VIC
11.2022 - Current
- Built and deepened productive and positive customer relationships with high-quality service and a focus on gaining loyalty.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Drove and exceeded sales goals by providing a personalized beauty experience based on customer needs.
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
- Computed purchases, received, and processed cash or credit payment.
- Provided customers with product advice and recommendations based on their individual needs.
- Assisted in the development of new beauty products and services.
- Built sustainable relationships with customers through open communication.
- Adhered to company policies when dealing with customers.
Pharmacy Assistant
Chemist Warehouse
Cranbourne North, VIC
09.2021 - 11.2022
- Responded to telephone inquiries and provided information about order status, store hours, and pharmacy procedures.
- Teamed with peers, technicians, and pharmacists to prioritize and complete orders.
- Restocked shelves and prepared expired drugs for return.
- Delivered quality care to customers through close collaboration with the pharmacist.
- Arranged retail products in the pharmacy area according to merchandising planograms and end cap placement needs.
- Trained new pharmacy staff in procedures and customer service standards.
- Managed inventories, rotated stock, removed expired or damaged drug products, and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Maintained inventory records by restocking shelves with pharmaceuticals.
Education
Bachelor in Dermal Science -
Victoria University
Melbourne, VIC11.2025
Diploma -
Victoria University
Melbourne, VIC11.2022
Skills
- Computer skills
- Multitasking
- Flexible schedule
- Complex Problem-Solving
- Teamwork and Collaboration
- Decision-making
- POS System Operation
- Strategic Planning
- Energetic self-starter
- Retail experience
- Leadership skills
- Relationship building
- Customer service
- Team management
- Communication
- Customer Engagement
- Paperwork management
- Sales proficiency
- Customer Needs Assessment
References
References available upon request.
Timeline
Beauty Advisor
Sephora
11.2022 - Current
Pharmacy Assistant
Chemist Warehouse
09.2021 - 11.2022
Bachelor in Dermal Science -
Victoria University
Diploma -
Victoria University
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