Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Work Availability
Timeline
ResearchAssistant
Farida Baig

Farida Baig

UX Researcher
Melbourne,VIC

Summary

Meticulous and analytical Researcher with 6 years of educational and hands-on experience in quantitative and qualitative research methods. Adaptive team player with in-depth knowledge of data collection, confidential document control and problem-solving.

Overview

9
9
years of professional experience
6
6
years of post-secondary education
2
2
Languages
1
1

UX Design Professional Certificate

Work History

UX Researcher

WorkSafe Victoria
Geelong, Victoria
11.2023 - 06.2024

Conducted extensive research to gather customer insights and create journey maps, enhancing user experiences and aligning with strategic goals. Managed pilots for testing MVPs, provided actionable recommendations, and presented findings to senior stakeholders to inform decision-making.

Natioanl Research Pogram Officer

WorkSafe Victoria
Geelong, VIC
04.2022 - 10.2023
  • Built and maintained relationships with stakeholders across various sectors to foster strategic research collaborations. Coordinated and executed research projects, contributing to high-impact publications and ensuring alignment with timelines and priorities.

Senior Project Officer

Department Of Health
Melbourne, VIC
03.2021 - 03.2022
  • Analyzed procurement data to optimize operations and negotiated contracts for better pricing and delivery. Developed processes and workforce planning to manage surge workforce needs, collaborated with stakeholders, and prepared detailed reports and briefs for leadership.

Assistant Branch Manager

City Mart Melbourne
Melbourne, VIC
07.2018 - 01.2020
  • Supervised and motivated staff, managed schedules, and improved customer satisfaction through effective problem-solving and operational controls. Achieved sales targets and optimized branch performance during the Covid-19 pandemic.

Research Associate

Aga Khan University
Karachi , Pakistan
01.2018 - 08.2018
  • Assisted in developing research protocols and conducting participant screening for studies. Managed data collection and compliance, educated patients, and supported clinical trials by ensuring data accuracy and safety.

Research Coordinator

Aga Khan University
Karachi, Pakistan
03.2017 - 12.2017
  • Coordinated randomized control trials and managed data collection for quantitative studies. Developed and prepared research documents, maintained compliance with regulatory standards, and led qualitative studies to support intervention development.

Research Associate

Aga Khan University
Karachi, Pakistan
11.2016 - 03.2017
  • Conducted quantitative field research, validated data, and coordinated documentation to meet regulatory requirements. Organized awareness sessions and created presentations to highlight research findings and support project initiatives.

Nurse Intern

Aga Khan University Hospital
Karachi, Pakistan
10.2015 - 10.2016
  • Assessed patient needs, developed care plans, and administered medications. Educated patients and families, managed patient records, and participated in simulations and competency development activities to support patient care and treatment outcomes.

Education

Master of Science - Public Health

Torrens University Australia
Melbourne, VIC
09.2018 - 08.2020

Bachelor of Science - Nursing

Aga Khan University
Karachi, Pakistan
01.2012 - 10.2015

Skills

Quantitative and Qualitative Analysis

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Accomplishments

  • Successfully interpreted customer insights and created detailed journey maps, supporting continuous improvement and aligning with strategic goals, significantly enhancing user experiences.
  • Played a pivotal role in fostering strategic inter-jurisdictional research collaborations, significantly enhancing the organization's partnership profile and contributing to high-impact research.
  • Analyzed procurement data to optimize operations and negotiated contracts for better pricing and delivery, leading to substantial cost savings and improved procurement efficiency.
  • Delivered exceptional performance and support, achieving optimal profit during Covid-19 compared to other branches, through effective team management and operational improvements.

Software

SPSS

Ms Excel

Ms Word

Ms PowerPoint

SharePoint

NVivo

JIRA

Certification

ICP GCP

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

UX Researcher

WorkSafe Victoria
11.2023 - 06.2024

ICP GCP

05-2023

Natioanl Research Pogram Officer

WorkSafe Victoria
04.2022 - 10.2023

Senior Project Officer

Department Of Health
03.2021 - 03.2022

Master of Science - Public Health

Torrens University Australia
09.2018 - 08.2020

Assistant Branch Manager

City Mart Melbourne
07.2018 - 01.2020

Research Associate

Aga Khan University
01.2018 - 08.2018

Research Coordinator

Aga Khan University
03.2017 - 12.2017

Research Associate

Aga Khan University
11.2016 - 03.2017

Nurse Intern

Aga Khan University Hospital
10.2015 - 10.2016

Bachelor of Science - Nursing

Aga Khan University
01.2012 - 10.2015
Farida BaigUX Researcher