Faris Hindi
Sydney,Australia
Summary
Welcoming Diamond Specialist with 4+ years background working in a luxury retail setting. Adept at selling products and services directly to high profile clients and maintaining long term relationships with said clients. Specialties include sales, client relations and training.
Overview
9
9
years of professional experience
Work History
Diamond Specialist NSW
Sarah & Sebastian
Sydney, NSW
02.2023 - Current
- Developed and implemented sales strategies to increase diamond sales.
- Conducted market research to identify customer needs and preferences for diamonds.
- Provided excellent customer service to ensure repeat business.
- Maintained accurate records of all diamond transactions.
- Collaborated with designers, marketers, and other professionals in the jewelry industry.
- Compiled daily, weekly, and monthly reports on sales performance metrics.
Client Advisor
Louis Vuitton
Sydney, NSW
10.2020 - 02.2023
- Thorough understanding of the luxury market and demonstrated experience building sales oriented relationships with high-potential clients.
- Managing client appointments.
- Studying and keeping up to date with new releases from the brand as well as competitors.
- Regularly following up with clients in order to build a strong relationship and assisting them when needed.
- Daring to propose high end items to VIP clients.
- Working with fellow peers in order to close big sales.
- Updating and refining visual merchandise on a daily basis.
Manager
Emporium Barber
Sydney, NSW
04.2017 - 07.2020
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Recruited and hired qualified candidates to fill open positions.
- Trained employees on additional job positions to maintain coverage of roles.
- Entered time and attendance logs in preparation for payroll.
Wedding Coordinator
Grand Pacific Group
Sydney, NSW
05.2015 - 02.2018
- Oversaw work of up to fifteen staff seamlessly executing professional events.
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
- Overlooked and managed events in their entirety to ensure the events ran smoothly, on time, and with a high level of service.
- Trained in silver service banquet dining, maintaining a high end level of detail and service.
Education
High School Diploma -
Cranbrook
Bellevue Hill, NSW11.2011
Bachelor Of Web Development -
Torrens University Australia
Sydney, NSWSkills
- Completed GAA Practical Diamond Grading Course
- Completed GAA Coloured Gemstone Course
- Staff Training
- Client Interaction
- Client Needs Assessment
- Client Engagement
- Proposals and Presentations
- Honest and Dependable
References
- Sarah Chapman - Assistant Manager at Sarah & Sebastian - 0437550863 - chapmansarah7@gmail.com
Timeline
Diamond Specialist NSW
Sarah & Sebastian
02.2023 - Current
Client Advisor
Louis Vuitton
10.2020 - 02.2023
Manager
Emporium Barber
04.2017 - 07.2020
Wedding Coordinator
Grand Pacific Group
05.2015 - 02.2018
High School Diploma -
Cranbrook
Bachelor Of Web Development -
Torrens University Australia
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