Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Farishta Mansoori

Loganlea,QLD

Summary

Engaged in Certificate III and Diploma in Early Childhood Education and Care, alongside a comprehensive educational background in Law and Criminal Justice. More than 10 years of experience in customer service across various industries, including daycare and legal environments. Competent in administrative functions, such as client communication, appointment booking, and event organization. Excellent research abilities and computer proficiency, with strong teamwork and independent work skills.

Overview

19
19
years of professional experience

Work History

Practice Legal Training & Law Graduate

Arshad Lawyers Pty Ltd
  • Conveyancing
  • Handling conveyancing files from start to settlement of personal property
  • Daily email correspondence with third party
  • Compile, proofread and revise drafts of legal documents and reports
  • Perform accurate legal research and analysis
  • Conduct legal research on cases and gather pertinent legal information
  • Interpret laws, rulings, and regulations in legal documents
  • Assist with case preparation, including opening and closing files and aiding in court motions or pleadings
  • Daily record keeping with electronic and hard copy filing of documents
  • Obtain relevant information from other agencies
  • Enter client details on Smokeball and Tri-search (conveyancing electronic database)

Raw Talent & Quality Recruitment Early Education & Care Agencies
2024.01 - Current
  • Activities planning & conducting
  • Taken care of children from nursery room to kindy room
  • Assisting lead educator with daily tasks
  • As December 2024 I have worked over 200hrs across 9 different day care centers

Legal Administrative Assistant

Refugee and immigration legal services (RAILS)
2019.01 - 2020.01
  • Perform accurate legal research and analysis
  • Conduct legal research on cases and gather pertinent legal information
  • Interpret laws, rulings and regulations in legal documents
  • Compile, proofread and revise drafts of legal documents and reports
  • Assist with case preparation, including opening and closing files and aiding in court motions or pleadings
  • Daily record keeping with electronic and hard copy filing of documents
  • Obtain relevant information from other organisations or agencies
  • Analyse and summarise documents
  • Create and organize information and generate reference tools for easy use by the office
  • Assist with the administration and management of workflow
  • Filing court documents online
  • Serving documents to other law firms and practitioners
  • Prepare and format legal and management reports
  • Ensure efficient and effective administrative information and assistance
  • Maintain and update databases and tracking systems
  • Respond to all case-related queries
  • COVID OFFICE CLOSED

Customer Service Assistant

Woolworths
2007.01 - 2015.01
  • Maintaining a positive, empathetic and professional attitude toward customers at all time
  • Respond promptly to customer enquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Processing orders, forms, applications and requests
  • Keeping records of customer interactions, transactions, comments and complaints
  • Providing feedback on the efficiency of the customer service process
  • Ensure customer satisfaction and provide professional customer support

Education

Certificate III & Diploma - Early Childhood Education & Care

01.2026

Graduate Diploma of Legal Practice (GDLP) - undefined

Bond University
01.2023

Bachelor of Laws/Criminology & Criminal Justice - undefined

Griffith University
01.2022

Skills

  • Communication and listening skills
  • Customer experience improvement
  • Constructive feedback receptiveness
  • Adaptability to new situations
  • Teamwork collaboration
  • Independent working capability
  • Legal knowledge base
  • Proficiency with technology
  • Rapid task learning ability
  • Organizational prowess with time management skills
  • Emotional intelligence expertise
  • Skills in immediate conflict resolution
  • Friendly, open, honest interaction style
  • Client service proficiency
  • Negotiation expertise
  • Self-directed initiative demonstration
  • Scheduling, client correspondence, database management tasks
  • Effective verbal communication
  • Self-starting individual
  • Childcare for infants to kindergarten children
  • Facilitating daily activities
  • Cleaning responsibilities
  • Serving meals to young children
  • Reading and engaging with children of all ages

Languages

Uzbek
Full Professional
Persian
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Raw Talent & Quality Recruitment Early Education & Care Agencies
2024.01 - Current

Legal Administrative Assistant

Refugee and immigration legal services (RAILS)
2019.01 - 2020.01

Customer Service Assistant

Woolworths
2007.01 - 2015.01

Practice Legal Training & Law Graduate

Arshad Lawyers Pty Ltd

Certificate III & Diploma - Early Childhood Education & Care

Graduate Diploma of Legal Practice (GDLP) - undefined

Bond University

Bachelor of Laws/Criminology & Criminal Justice - undefined

Griffith University
Farishta Mansoori