FARISHTA TAHIRI
Cranbourne West
Summary
Motivated individual with a strong work ethic and ability to work independently. Strong organizational and team collaboration skills who works to achieve excellent results and is committed to ensure customer satisfaction by providing exceptional service and support. I am a capable learner who can deal with customers on a daily from a strong passion in working and helping people. Dedicated individual with multitasking and problem solving abilities.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
01.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes and complaints.
- Actively listened to customers, handled concerns quickly and informed manager of any major issue.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Improved resolution time with effective problem-solving for customer complaints.
Education
Diploma of Dental Technology - Dental Technology
Holmesglen Institute
Chadstone, VIC07.2026
Skills
- Exceptional communication
- Time management
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Multitasking
Languages
English
Native or Bilingual
Persian
Full Professional
Timeline
Customer Service Representative
01.2022 - Current
Diploma of Dental Technology - Dental Technology
Holmesglen Institute
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