Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Fartun Duran Mohamed

Delahey,VIC

Summary

Dedicated and results-driven team member with over 4 years of experience in customer service and healthcare retail environments. Proven ability to deliver exceptional customer experiences, support team performance, and adapt quickly in fast-paced settings. Recognised for strong communication, leadership in training roles, and a proactive approach to continuous learning—especially within pharmacy and health-focused roles.

Overview

7
7
years of professional experience

Work History

Student Pharmacist

Chemist Warehouse
Melton South
03.2025 - Current
  • Provide prompt, knowledgeable customer service by addressing product inquiries, guiding customers to appropriate over-the-counter (OTC) medications (with pharmacist confirmation), and processing sales accurately.
  • Maintain organised stock across the front of the shop and dispensary, including receiving deliveries, restocking medications, and managing inventory rotation to ensure expiry compliance.
  • Support dispensary workflow under pharmacist supervision by preparing labels, restocking dispensary shelves, and retrieving medication from storage for checking, and final dispensing.
  • Familiar with S2 and S3 medication requirements, pharmacy privacy laws, and the procedures for controlled dispensing
  • Trusted with basic dispensary support tasks, helping to streamline workflow and reduce delays, while maintaining strict hygiene and confidentiality protocols.

Volunteer

Reading Buddies Program
03.2023 - 12.2023
  • Engaged in structured reading sessions, mentoring young children and fostering a supportive learning environment.
  • Actively listened and assisted with reading techniques, and unfamiliar words, and encouraged discussion to build reading confidence and comprehension.

Team Member

KFC
11.2021 - 08.2023
  • Regularly assumed leadership responsibilities, including training new team members to ensure they acquired essential skills.
  • Demonstrated and reinforced key operational skills such as equipment sanitisation, area organization, and customer interaction techniques.
  • Adapted communication and teaching styles to maximise trainee comprehension and confidence, supporting overall team productivity and effectiveness.

Team Member

SASC canteen
02.2019 - 12.2019
  • Volunteered at the school canteen, engaging with the school community and developing adaptability skills applicable to dynamic work environments.
  • Efficiently handled order-taking, food preparation, inventory management, and canteen upkeep.

Participant

DOXA program
01.2018 - 12.2019
  • Participated in programs fostering social awareness, self-management, and collaborative skills through hands-on learning experiences and leadership activities.

Education

Bachelor of Pharmacy -

RMIT
06.2025

High School Diploma -

St Albans Secondary College
01.2023

Skills

  • Customer service
  • Communication
  • Teamwork
  • Adaptability
  • Time management
  • Attention to detail
  • Initiative
  • Dispensary support
  • S2/S3 medicine knowledge
  • Inventory management
  • Prescription label preparation
  • Pharmacy software familiarity (MyScript)
  • Privacy and confidentiality
  • Medication handling

References

Available upon request

Timeline

Student Pharmacist

Chemist Warehouse
03.2025 - Current

Volunteer

Reading Buddies Program
03.2023 - 12.2023

Team Member

KFC
11.2021 - 08.2023

Team Member

SASC canteen
02.2019 - 12.2019

Participant

DOXA program
01.2018 - 12.2019

Bachelor of Pharmacy -

RMIT

High School Diploma -

St Albans Secondary College

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Fartun Duran Mohamed